She has a new iPhone, but her laptop is old (7 years). I attempted to install the Sonos controller on the laptop (windows XP) I downloaded and installed the Sonos app and attempted to hook up the play 1 speaker. However, the program didn’t “see” the speaker when I hit the stop & + button. I tried several times to no avail.
I then tried to install the Sonos app on the iPhone, that took a while but was eventually successful. The app functioned fine. I wanted to give Sonos access to her music library, but her music was only on her laptop. After her iPhone installation, I again tried to install Sonos on her laptop. This time the laptop “found” the speaker immediately. But the music library settings was ‘grayed out’ and I am unable to get access to her music library.
I noticed that the laptop did not have iTunes installed, I installed iTunes, but I was still unable to define the laptop music lib. I am sure I did something our of order, please comment on this situation.
Best answer by jgatieView original