Hello
Since the last IOS update I seem to loose speakers on my network, and those I can see won't play music
These are the only one's sonos sees from 5.
Associated ZP: 192.168.1.178
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Play:1: Kitchen
Serial Number: 5C-AA-FD-2D-5D-BC:1
Version: 9.0 (build 44254230)
Hardware Version: 1.8.3.7-2
Series ID: A101
IP Address: 192.168.1.119
WM: 0
OTP:
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Connect: Living Room
Serial Number: B8-E9-37-9B-B7-CC:2
Version: 9.0 (build 44254230)
Hardware Version: 1.17.5.5-2
Series ID: C100
IP Address: 192.168.1.178
WM: 0
OTP: 1.1.1(1-17-5-zp90-2.1)
Submitted a Diagnostics, rest of my network seems fine.
our confirmation number is: 2121925776.
Answered
Missing speakers since last update
Best answer by Stanley_4
If that works for you (it should) consider avoiding it happening again and assign static/reserved IP addresses to your Sonos gear from your router's DHCP page. It is easy and fast and solves many problems.
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+22Try flushing out any duplicate IP issues by following the following procedure:-
Switch off your Wi-Fi Router
Switch off ALL your Sonos kit
Switch off ALL devices connected to your Network
- Computers, Laptops, Tablets
- Smartphones, thick phones
- NAS
Switch on Router. Wait until it has re-connected to the internet
Switch on Sonos Bridge and/or Boost, Connect - Wait a minute or two for them to connect
Switch on your Sonos Plays and Playbar
Switch on all your other network devices
Switch off your Wi-Fi Router
Switch off ALL your Sonos kit
Switch off ALL devices connected to your Network
- Computers, Laptops, Tablets
- Smartphones, thick phones
- NAS
Switch on Router. Wait until it has re-connected to the internet
Switch on Sonos Bridge and/or Boost, Connect - Wait a minute or two for them to connect
Switch on your Sonos Plays and Playbar
Switch on all your other network devices
If that works for you (it should) consider avoiding it happening again and assign static/reserved IP addresses to your Sonos gear from your router's DHCP page. It is easy and fast and solves many problems.
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