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Itunes 12.7 Playlists won't "load" in Sonos

  • March 31, 2018
  • 1 reply
  • 600 views

I tried to fix this a couple of years ago but was never successful. I've tried all the suggestions I see on line. Please advise how to overcome this irritating problem!

Best answer by Keith N

Hi there, liepman. Thanks for posting and welcome to the Community. You may want to ensure that your playlists are located in the same location as your music library. In most cases where users describe problems with their local music library, I recommend giving our support technicians a call to troubleshoot this in real time through a remote session.
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1 reply

Keith N
  • Sonos Staff
  • Answer
  • April 3, 2018
Hi there, liepman. Thanks for posting and welcome to the Community. You may want to ensure that your playlists are located in the same location as your music library. In most cases where users describe problems with their local music library, I recommend giving our support technicians a call to troubleshoot this in real time through a remote session.