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Answered

IOS s2 app cannot update keeps asking to login

  • January 28, 2021
  • 3 replies
  • 313 views
T

Just downloaded the s2 app, starting it, tells me that i need an update ‘Sonos found on this netwerk, update your system...’

When i hit update i have to login. After login, nothing happens… no update, no error, no message, nothing. I cannot get past this point, it keeps asking me to update and then to login…

Unplugging my play:1's and playbar doesn't help

See also s2-setup-issue-6845804

 

Best answer by Smilja

Try uninstalling the iOS app and downloading afresh from the app store. Then connect to existing system. 

 

Won’t help, there’s an ongoing outage of Sonos Services (aka Sonos Cloud).

https://status.sonos.com/

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    3 replies

    J
    • John B
    • 19684 replies
    • January 28, 2021

    Try uninstalling the iOS app and downloading afresh from the app store. Then connect to existing system. 

    Smilja
    • Smilja
    • 2897 replies
    • Answer
    • January 28, 2021

    Try uninstalling the iOS app and downloading afresh from the app store. Then connect to existing system. 

     

    Won’t help, there’s an ongoing outage of Sonos Services (aka Sonos Cloud).

    https://status.sonos.com/

    »And the world is like an apple whirling silently in space, Like the circles that you find in the windmills of your mind.« (›Windmills Of Your Mind‹ [1967]. Music by Michel Legrand ; English lyrics written by Alan & Marilyn Bergman)
    T
    • The_Duke
    • Author
    • Contributor I
    • 1 reply
    • January 28, 2021

    Indeed, re-installing didn't help… I'll wait till the problems with Sonos Services are solved. Thnx!

     

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