Just a word of warning before you face a new world of angst/hurt, the new version of Norton (version 24) appears to suffer the same failings as the sonos app supposed ‘upgrade’. They are using the customers for QA !!! Head on over to the Norton forum for further info and turn off auto update till you see if the issues affect you.
*This has been a public service announcement by someone who is fed up of tech firms thinking ‘if it aint broke, then lets break it!’
Well as has been said...Misery Loves Company 
Clearly the Sonos CEO wants company in the unemployment line 
as I predict the bombing of the price of Norton’s parent company’s stock
Good read:
https://brianniemeier.substack.com/p/how-big-techs-novelty-obsession-killed
If you've used pretty much any consumer software or internet search engine in recent years, you've noticed a decline in user friendliness and utility. What was once a simple matter of navigating intuitive interfaces and obtaining relevant information has become a frustrating ordeal.
From constant updates that seem to break more than they fix to search engines returning an avalanche of ads instead of relevant answers, the slow death of corporate software has left many asking:
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