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How do you transfer a product to a new owner ?

  • April 19, 2019
  • 3 replies
  • 5754 views

How can I transfer a product to a new owner ? I can transfer all but can’t see how to transfer one product I own. Thanks

Best answer by ratty

I think @Andrew_158 is looking to transfer a single unit, not an entire system.

@Andrew_158, all you need do is factory reset the unit. When the new owner registers it to their account it'll disappear from yours.
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3 replies

Keith N
  • Sonos Staff
  • 4604 replies
  • April 19, 2019
Hey there, Andrew_158. Using the Sonos app for iOS or Android: Open the Sonos app. From the More tab, tap Settings > Account Settings > Transfer Sonos to a new account

ratty
  • 31405 replies
  • Answer
  • April 19, 2019
I think @Andrew_158 is looking to transfer a single unit, not an entire system.

@Andrew_158, all you need do is factory reset the unit. When the new owner registers it to their account it'll disappear from yours.

  • Author
  • Contributor I
  • 2 replies
  • April 22, 2019
thanks, will do.