Establishing Apple Music / I-tunes from I-phone on Sonos move

  • 24 June 2021
  • 3 replies

I am having issues establishing Apple Music / I-tunes from an I-phone on the Sonos Move. During set-up, when trying to add Apple Music the menu asks if I’m already a member. After clicking this button, instead of showing the “Apple ID” password login, a screen asks if I want a free trial. After clicking “not now”, the screen disappears. Any suggestions. Thanks. 

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3 replies

Userlevel 7

Is there not an option on the bottom of the screen to “continue” on the screen that says “not now”?

Hi Rashi, thanks for the reply. Unfortunately, after clicking on “not now” the Sonos app seems to close and the Apply Music app is on the screen. Don’t know how to get to the continue button. When the Sonos app is launched again, is indicates starts with are you a member or do you want to sign-up? Thanks for any insight. Steve 

Userlevel 7

After I tap on “I’m already a member”, this is the screen I see:

In your iPhone settings, are you logged in with your Apple ID?