I have had two Play 1 speakers working since 2016.We recently had to change router and now the controller app version 9.2.1 (on a Samsung SM-T310) won't work as the app states "The software on this device is outdated.......", and won't go any further in letting me try to re-connect the system.The Android version is 4.4.2 and the notes for version 9.2.1 shows it works on Android version 4.4. Does anyone, particularly Sonos, know what is going on here? Can I get a software version that works with Android 4.4.2 as this tablet won't update to anything newer?
Help!!!!
Answered
Does Android version 4.4.2 work with Controller version 9.2.1?
Best answer by Stuart_W
Unfortunately as per the link https://support.sonos.com/s/article/126?language=en_US Android 5.0 or higher is required.
There is no way to get an old version onto your tablet.
There is no way to get an old version onto your tablet.
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+22Have you tried deleting the app from the tablet and re-installing from Google App Store?
+22Unfortunately as per the link https://support.sonos.com/s/article/126?language=en_US Android 5.0 or higher is required.
There is no way to get an old version onto your tablet.
There is no way to get an old version onto your tablet.
I saw the item you sent but also saw the release notes for the 9.2 version of the software (which is what shows on the controller ) which is on the link https://www.sonos.com/en-au/software/release/9-2 which shows it only need 4.4. Version 9.3 shows it needs 5. It looks like the 9.2 release notes may be wrong but surely Sonos could get this right!
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