Constant Updates REALLY ANNOYING
Who else is getting sick and tired of constant requirement to reconfig and update Sonos Controller SW. Im a LONG TIME Sonos use, love the simplicity, but the bugginess/constant need to upgrade every time I use my Sonos is ruining my experience. Yes I've maybe 10+ devices connected but still. Who's with me?
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I don't know what the OP's problem is. Updates are for me painless. And "bugginess"? For what it is and the complexity of making it work, Sonos is extremely stable.
Apparently the larger market gets bored of looking at the same app too often and since hardware changes are unwieldy and expensive, this is how the product is made to look new. Curse of the age we live in, if that be the case, this need for constant titillation. I doubt Sonos is alone in this nonsense, so there is little to be gained by migrating.
SONOS PLEASE STOP PUSHING UPDATES!! IT ALREADY WORKS FINE.
Then you mustn't update the Sonos App first, because in that case the system insists on being updated as well.
And I also don't appreciate having to filter out the "thousand-reply club" (people like ratty and Airgetlam) trying to convince users like me who are agitated with the stability of the platform that we are imagining things by implication. I don't care if your system is stable, good for you, but sonos-support is not a hobby of mine so I don't have the time and focus you do, I just want the thing to work reliably without visiting support forums, and it hasn't for some time now.
As an problem-solving approach, restart you router followed by the Sonos units. In case you have any Wifi extenders, disconnect those during the procedure.
Submit a diagnostic and call Sonos Support then. That's what they're there for.
I'd give a million thumbs up to the original post, if I could. I"ve posted my own thread about how annoying the constant updates are. My guess is the programmers for Sonos are 20-somethings that have no idea how to orchestrate a software platform for long-term use. It's just "well, we found a tiny bug that will affect 1 out 300 million users, so let's force an update to bring everyone up to speed. I'd bet the underlying code is buggy and patchy and that's why it needs constant attention. Stable, professionally-created software does not need to be updated every other week, and it certainly doesn't create the headaches that EVERY update causes in the Sonos environment. There's nothing more wonderful than having to run around the office, reconnecting all of the speakers that seemingly disappear after every update. And no, I don't feel like restarting routers, resetting speakers, and assigning new IP addresses ever time Sonos decides I need to have the controller updated to include Swahili.
Please - LISTEN TO YOUR USERS - and just reduce the frequency of your updates. I'm about ready to sell off all of the equipment and start over with another company. Sonos is killing itself with this nonsense.
Yep, Total drivel.
Yep, Total drivel.
Would either of you care to back that up with some facts? Anything other than "drivel?" The system forces updates every couple of weeks. That's ridiculous. If you don't see that, well, no one can help you. Perhaps you should start your own wireless music system and create software that requires daily updates, that way you could "out-update" Sonos and be king of the mountain.
That's not to say complications are a figment of your imagination, as anything great also comes with sacrifice. But if we're to look at this purely from a desired results standpoint, complaining in a forum and choosing not to follow it with an action plan to actually correct your issue is not only a waste of your time, but also everyone else's.
I have no way of knowing whether or not you've contacted support directly, so please dismiss without prejudice if you've also done that legwork to no avail. It's perfectly acceptable to voice concerns, as that's one part of what this forum offers, but more often than not those complaints are empty and those expressing them have done nothing to actually help themselves.
My hope, personally, is that you do not fall into this aforementioned segment of Sonos users.
You made numerous assertions without any supporting evidence. The onus is on you. We could start with your statement that there are system updates 'every couple of weeks'.
You made numerous assertions without any supporting evidence. The onus is on you. We could start with your assertion that there are system updates 'every couple of weeks'.
My assertions are the evidence, and they correlate with others posting the same issues. I've contacted support and they've told me the update frequency is normal, and that sometimes the connections will have to be reestablished. Therein lies the problem =>> too many updates. I'd have less frustration with the issue of connectivity, if the updates took place quarterly, but when they come in twice in a two week period - that's ridiculous.
No onus on my end.
Ah, right. Gotcha.