cant connect using apps?

Forum|Forum|4 years ago
November 6, 2021
29 replies
282 views

Todd.watson
Contributor I

Hi everyone. Sorry if this has been answered already but here’s my issue;

I have just moved house and inherited a Sonos Connect Amp.

I have done a factory reset on it. I have brought my multiple Sonos One’s over and re set them up. They are all working (using the Sonos S2 app).

when I try add the amp it tells me I need to do this using the S1 app, so I switch to that app and as soon as the app opens, I get a message telling me I can do everything on the S2 app now. So I switch back and it’s just sending me in circles?

any help would be appreciated.

thank you

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Todd.watson
Author
Contributor I
Forum|Forum|4 years ago
November 6, 2021

Great, I’m now on the S2 app and I can see my 3 Sonos One’s currently set up

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Ken_Griffiths
Forum|Forum|4 years ago
November 6, 2021

So now you can switch the C:A back on and control that older device using the S1 App and the rest of your devices you can control using the S2 App - that’s how it works.

You can of course ‘downgrade’ one of your One (gen2’s) if you want to and factory reset it and add that to your S1 App, that’s if you want to use Airplay to that speaker, which you can then ‘group’ with your C:A to Airplay audio to the C:A - but that’s a decision for yourself.

You can of course do that at anytime to suit yourself, but maybe get used to using both S1/S2 systems for now.