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Cannot install Sonos Controller on Windows10 PC

  • January 14, 2018
  • 3 replies
  • 1065 views

We can download and install controller, but cannot run program
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3 replies

Keith N
  • Sonos Staff
  • 4604 replies
  • January 15, 2018
Hi there, CharlotteGlerup. What happens when you run the program? Do you happen to get an error message? The more details we have, the better we can assist. Thanks!

  • Contributor I
  • 3 replies
  • January 15, 2018
I have the same problem have talked with 5 Sonos tech's they blame Norton and:( Windows Defender. Norton checked and no problems on their end. Same with W.D. which is disabled when you use Norton! After 6 hours, have run out of cell time!! Sonos needs to get on the ball, it is their problem!!!! Wish I could download a different controller!!!

Airgetlam
  • 44748 replies
  • January 28, 2019
Post deleted. Someone is on a rant.