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Bass and treble controls

  • November 26, 2016
  • 3 replies
  • 572 views

Has anybody else lost the option to alter the bass and treble on their systems ? Please help Al

Best answer by Scoggy

I was on beta but left the programme but left the group but still got no control is there any step by step things I could try ?
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3 replies

bockersjv
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  • Local Superstar
  • November 26, 2016
If you have downloaded the Beta version of the App you may loose this function on one of your devices, normally the iOS one.

  • Author
  • Contributor I
  • Answer
  • November 26, 2016
I was on beta but left the programme but left the group but still got no control is there any step by step things I could try ?

Airgetlam
  • November 26, 2016
You may not have successfully left the beta program, at least in terms of software. You should check your systems and make sure that both speakers and app are on rev 6.4.x

Please note that there are significant issues with leaving the current beta program, as listed in this thread:

https://en.community.sonos.com/troubleshooting-228999/error-9-when-leaving-beta-and-updating-softwareplease-help-6761500/index1.html#post16064740