Answered

Apple Music not available in Music Services in Sonos app

  • 31 March 2023
  • 1 reply
  • 65 views

Hi. I just purchased by first Sonos SL, i set it up but i cannot find Apple Music in Sonos services. 
i checked the country settings, i uninstalled and reinstalled Sonos, i signed out and in from my apple subscription account ..  

What else can it be? 
it is getting very frustrating..

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Best answer by Corry P 31 March 2023, 10:40

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Userlevel 7
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Hi @Pancakes_178 

Welcome to the Sonos Community!

If you needed to change your Country setting, it can take up to 24 hours for the change to take effect, and if you are using a VPN, it may help to temporarily disable it.

Otherwise, I recommend you get in touch with our technical support team, who have tools at their disposal that will allow them to give you advice specific to your Sonos system and what it reports.

Apple Music availability is listed on our Apple Music on Sonos help page - though as you’re currently listed as being in the US, that won’t be the issue.

I hope this helps.