I am trying to get to my settings to reset wireless but when I go to the app it tells me I am not on the same wireless network Sonos is on. It tells me to go to settings and wifi. I go to more options and follow the instructions. There is no settings then advanced setting and then wireless set up. It looks like it should be on the home page on the video
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Hook your Sonos speaker to your router via Ethernet cable.
Go into your sonos app...settings...advanced....wifi setup. Follow wizard.
If for some reason you do not have advanced under your settings that would tell me your running mismatched firmware. Goto settings...about my sonos and report back what app version your running and what firmware version the speaker says its running.
Go into your sonos app...settings...advanced....wifi setup. Follow wizard.
If for some reason you do not have advanced under your settings that would tell me your running mismatched firmware. Goto settings...about my sonos and report back what app version your running and what firmware version the speaker says its running.
Enter your E-mail address. We'll send you an e-mail with instructions to reset your password.