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Amazon created Playlists not showing in Sonos app

  • 23 August 2023
  • 5 replies
  • 79 views
H

I can’t see the Amazon created playlists on my Sonos app. Not the playlists you personally create - the ones that Amazon’s create. 

I can see them on my Amazon Music app but not on my Sonia app. 
anyone else having this issue? They used to be there  

 

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Best answer by ratty 23 August 2023, 20:11

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5 replies

Ken_Griffiths

Yes, seeing the same here @Hekharrison, it seems some of the AM music service categories are not populating in either the S1, or S2, Apps. Currently missing here are:

  • Amazon Playlists
  • Charts/Top Albums
  • Charts/Top Playlists
  • New/New Albums
  • New/New Playlists

Hopefully it’s just a temporary issue on Amazon’s side of the service.🤞

 

H

I have reported it to Amazon customer services but don’t hold out much hope. 

ratty

The service appears to have recovered. Other control apps (non Sonos) must use the same interface as they were equally affected. 

Ken_Griffiths

I have reported it to Amazon customer services but don’t hold out much hope. 

It’s fixed - cheers @Hekharrison for contacting Amazon & ‘thank-you’ to whoever fixed it so quickly.🙏

H

Yay!!! 

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