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Alarm snooze controller problems

  • January 30, 2019
  • 1 reply
  • 1519 views

I've recently bought the sonos beam and love using the alarm feature to wake me up. One slight problem though, when it goes off my phone doesn't give me the option for snooze or to turn it off on the screen. When I was testing out the alarm beforehand, the snooze screen comes up and is perfect but when my Beam is on low power mode as its been inactive for several hours. Nothing comes up on my phone to control the alarm. Any advice on to fixing this? Cheers
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1 reply

Keith N
  • Sonos Staff
  • 4604 replies
  • February 15, 2019
Hi there, Mansellaj. Are you still having trouble with this? Are you using an iPhone? Did you happen to add any new Apple devices to the local network? You may want to take a look at this article about iOS lock screen controls.