Unable to play 'Pandora" - access is denied

4 replies
1864 views
Translate All

Receieving the error message unable to play pandora - access is denied. It works separately from Sonos through the Pandora app on my phone. Other streaming worls through the Sonos app.

This topic has been closed for further comments. You can use the search bar to find a similar topic, or create a new one by clicking Create Topic at the top of the page.

Rowena B.Answer

Retired Sonos Staff

Hi folks, thanks for reaching out to the Sonos community and letting us know about your concern. Let me share this community topic for the same issue. You may follow the steps we recommended if it will work for you. If you’re still experiencing the same problem on Pandora, I suggest contacting our phone support team to look into this. Our phone support has the tools to check what's going on in your system and to remotely access your device to address the issue. Please let me know if you have any further questions or concerns, I'll be glad to assist you.

Help others find useful content by clicking the like button and selecting the best answer to your question.

G

GuitarSuperstar

Lead Maestro

Have you tried removing Pandora from your music services in the Sonos app and adding it again?

Translate

"Receive with simplicity everything that happens to you." - Rashi

K

Kwright411

Lyricist I

I’m having the Same issue

Translate

M

Matt Sound

Lyricist I

Same issue. Tried GuitarSuperstar’s suggestion. No luck. Still denied once or twice a day, having to constantly reauthorize

Translate

Rowena B.Answer

Retired Sonos Staff

Hi folks, thanks for reaching out to the Sonos community and letting us know about your concern. Let me share this community topic for the same issue. You may follow the steps we recommended if it will work for you. If you’re still experiencing the same problem on Pandora, I suggest contacting our phone support team to look into this. Our phone support has the tools to check what's going on in your system and to remotely access your device to address the issue. Please let me know if you have any further questions or concerns, I'll be glad to assist you.

Translate

Help others find useful content by clicking the like button and selecting the best answer to your question.

Sign up

Login to the community