Contributor I

Answered

Sonos Radio account needs to be reauthorized

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I can’t search for radio stations currently.

The Sonos app says my Sonos Radio account needs to be reauthorized. When I click on Reauthorize it comes up with an error msg saying ‘Unable to reauthorize Sonos Radio account’.

ive deleted and reinstalled the Sonos app but that hasn’t worked. Can anyone help? Very frustrating!

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SmiljaAnswer

With v12.2 it is no longer possible to remove Sonos Radio.

Guys, You need to update the speaker’s firmware as well, not only the Sonos app.

Update your Sonos speakers

»And the world is like an apple whirling silently in space, Like the circles that you find in the windmills of your mind.« (›Windmills Of Your Mind‹ [1967]. Music by Michel Legrand ; English lyrics written by Alan & Marilyn Bergman)

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E

Etienne63

Lyricist I

Same in France, seems to be a Sonos Radio software glitch, not a hardware nor an app update issue.

In Rome, Italy too!!!

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gozzy#1Author

Contributor I

With v12.2 it is no longer possible to remove Sonos Radio.

Guys, You need to update the speaker’s firmware as well, not only the Sonos app.

Update your Sonos speakers

Sorry how do I update speaker? I’ve got the Sonos app on my iPhone. The link suggests going to Settings and then System but isn’t listed within Settings.

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gozzy#1Author

Contributor I

This thread isn’t answered. I clicked on the tick by mistake and now can’t untick it!

Starting to find Sonos very frustrating! Still no radio!

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ringlord_oc

Lyricist III

Hi it’s me, that “chap on twitter”.

Sonos Support chat confirmed to me yesterday

This is a bug we detected this morning. Our guys are working on it so id ask you to wait and try again tomorrow."

However, today it is still not working.

You can listen to radio stations via TuneIn, that is a workaround.

Or if you know the direct stream URL of the radio station, you can also use that.

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garan

Lyricist I

Still broken for me on both the desktop app on my Mac and on my iPhone. Have reverted to TuneIn

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ringlord_oc

Lyricist III

Hi people, I strolled through this forum and I tried one of the tips I found and that worked now:

unplug all Sonos speakers
plug them all back in
go into the app
re-authorize Sonos Radio

That worked for me, don’t know whether rebooting all speakers had any influence (could also be that Sonos fixed the general issue)

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Bellerofonthe

Lyricist II

With v12.2 it is no longer possible to remove Sonos Radio.

Guys, You need to update the speaker’s firmware as well, not only the Sonos app.

Update your Sonos speakers

the systems are up to date as well as the sonos s2 app but there is no option for deleting / resetting sonos radio

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Bellerofonthe

Lyricist II

Hi people, I strolled through this forum and I tried one of the tips I found and that worked now:

unplug all Sonos speakers
plug them all back in
go into the app
re-authorize Sonos Radio

That worked for me, don’t know whether rebooting all speakers had any influence (could also be that Sonos fixed the general issue)

how to unplug the speakers?

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ringlord_oc

Lyricist III

how to unplug the speakers?

Just unplug the electrical power from the wall socket, make sure all Sonos devices are powered down before plugging them back in.

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Bellerofonthe

Lyricist II

how to unplug the speakers?

Just unplug the electrical power from the wall socket, make sure all Sonos devices are powered down before plugging them back in.

it worked out!! thanks

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