Sonos Move battery draining when powered off

Our first sonos product & very disappointing.  Exact same issue as other as have been reporting for over a year.  The fact no resolution has been communicated to customers over this time speaks loudly, negatively, and in a very irritating pitch.   

Same goes for me! What a shame, first experience with Sonos and I literally hate it. Every time I try to turn it on, battery is empty.

It was fully loaded yesterday, I switched it off completely after I had used it for about 45min and now it is empty already, what a joke!

I have had it for about a week and I going for a full refund. I payed 400 euros for a product, and I already knew  it was going to let me down.

I have a  baggen speaker which cost 79 euros and it sounds way way way better!

I have only had my move for a few days now, and I came online to look to see if others had this problem, and found many of you do. I charged it up the first night, tried it out, it was at 100 percent. I shut it down fully, the next day not even 12 hours, turned it back on, went from 100% to 64%!!! Yes, 64! I thought, this can’t be right, so charged it again, shut it off, next day 100% to 72%. I wanted to give it one more charge and see what happened, I charged it up to 100%, then put it in low power mode to try that, 6 hours later, went from 100% to 64 again! So back it goes, for the price they are selling for, not worth it!

Comment deleted.

I know, it is a piece of **** ! It's as simple as that, it's useless. Cannot even use it without the battery and the worst part is, mark my words, you will have to buy a new battery after having it charged 300 times or something.

What a joke! 
 

*Moderator Note: Modified in accordance with the Community Code of Conduct.*

@Charmed79 @Jdl15 I completely shut off my Move last night before I went to bed. The battery was at 43%. When I turned the Move back on this morning 8.5 hours later, it was still at 43%.

Are you sure you are shutting off the Move correctly? You need to press and hold the power button for about five seconds until you hear a descending chime. If you just simply press the button, the Move is just being put in sleep/standby mode allowing the battery to drain much faster.

Yes, I'm sure I am shutting it down correctly, I'm no stranger to electronics, and have used many smart speakers from different brands. It does not seem to matter if I press and hold to shut it down, or place it in power saving mode, the battery drains over just a few hours. A simple Google search, and I found countless others with the very same issue, so that means it is a product problem, not user. I still have the Amazon tap, and a battery powered google speaker from many years ago, those batteries still holds a perfect charge, whether off or in standby, I've used Sony smart speakers, as well as Bose, all of which had no battery issues. After returning the speaker to Best Buy, I was informed that they receive a lot of them back for the same issue. 

I just got my Move and experienced that the battery was draining during night when I turned off the Move. At least I thought I turned it off. Haven’t read all in this thread but thought I’d share: 

There seems to be a difference if you turn off the Move by holding the power button until the device turns off, at least 5s.

vs. 

If the Move is turned off by holding the power button but released after less than 5s and it sounds like it is turned off and looks like it is turned off. 
 

the difference is that in the latter example above it is still possible for the Sonos app to connect to the device. While in the first example it is no longer possible to connect to the device with the Sonos app. 

when completely powered off the Sonos app cannot connect to the Move:

@Charmed79 & @GuitarSuperstar 

According to my experience this is not a contradiction to the observation of Charmed79, since the issue is not occuring after every turn-off (button > 5sec) but sporadically.

I experienced the same issue and finally I think I at least found a work arround, which is satisfying for me. (Sonos support chat also did not help me and the service of last chat was actually below ground level...)

First of all, I realized that the battery percentage is only updated after a certain time. So checking the value immediately before turn-off is not always telling you the actual value. Therefore, sometimes the battery level displayed after turn-on is a bit lower than before simply due to that.

After trying a lot of things, which might influence the turn-off behavior, I realized that pressing the power button longer than 5sec simply does not turn off the move reliably. What actually helped (at least for some days now) is to configure the move to turn off automatically when not in use

If you then simply press the power button shortly (=stdby), the Move will turn-off completely and reliably after an hour or so. To be on the safe side I terminated the Sonos App (not only closed the App) on my iPhone before.

Would be cool if somebody could share the experience after doing the same.