Sonos Move battery draining when powered off

I think 5% is too much for a fully powered down device but there are many users reporting much higher drain than you and Sonos are investigating.

Thanks, its nice to know its not just me who is experiencing this!

I wonder if its the app thats showing the wrong battery level or its the actual speaker battery thats at fault. Given its my second speaker it must be an issue with Sonos, who when I reported this to them last year they said there were no known issues, Cleary they are wrong. 

I have just sealed my return box with Sonos Move in it as not happy with it at all! I have experienced the same issue as hundreds of other Sonos Move owners who turn the speaker off, and next time you want to use it you can’t as it has completely drained the battery. I have gone back and forth for over a week with senior technical support who were unwilling to acknowledge that there is a major flaw with the speaker battery which turns itself back on into standby mode after it has been powered off and kept off the base away from any power. The first person I spoke to when I noticed the issue and called to log an issue put me on hold for 1h20m and then she hung up and claimed we got cut-off as she was totally clueless.

I have been left really disappointed with Sonos on this occasion as I do really rate their speakers - but there is a very big problem with their Sonos Move product and they need to stop sending them out to new customers until they have rectified the issue - or at least made it clear that the product will drain battery within 24hours if not kept on charge - which may then have an impact on the battery life. I saw a review where it mentioned the battery is only built to last 300 charges - so the speaker will last less than a year.

Moderator Note: Move Battery Lifespan (cycle count)

Sonos have admitted they are aware of a battery issue with the Movethat they are looking into and hope there will be an update or fix soon. The battery should not go down when powered off

I see that this issue still hasn’t been solved by Sonos. I am experiencing the same issue: I always power off the Sonos Move completely (by pressing the powerbutton for 5 seconds till I hear the chime) I do that in the evening. When I return the following morning the Move’s battery is totally empty or almost totally. I keep the Move off the loading ring because I don’t know if it is alright to keep the speaker on the loading ring all the time. 

I think it is highly incomprehensible that Sonos after more than a year still haven’t solved this very annoying issue.

So please Sonos SOLVE this. 

I confirm the battery drain issue on my Sonos Move. 

On Standby - runs dry in 2 days. 

On Off - runs dry in 5 days.

Sonos please release an update to address this issue.

I have the same problem. For example, if I power it off with 40% of power left when I turn it on two days later it’s down to 20%. Very disappointing. 

@Dutchman54 It’s best to keep the Move on the charging dock when not in use. It will keep your speaker charged when you need it. According to Sonos, keeping your Move on the charging dock will not degrade the battery life.

Ok, one year later, I just bought this product and have the exact same issue. So, what have they done? Nothing? Cannot recommend this Sonos product! They are lying!

Don’t buy this product! The battery life is awful!