Sonos App controls no longer appear on your lock screen

Sonos Staff member Edward R. replied on this thread and gave us a glimmer of hope they are working on a fix...

https://en.community.sonos.com/controllers-software-228995/workaround-for-lock-screen-controls-6810135

Today the lock-screen control suddenly came back on my iPad and on me and my daughters iPhones:D 🆒
I havent noticed any updates for Sonos, but perhaps its been updated quiet without saying so ? I feel good now 😃

But today the control is gone again, I suspect the reason why the control suddenly functioned yesterday was caused by some restarts of our router because our internetprovider had problem with their system. Our Apple-TV’s was probably not reached proper connection with the network at the time I found the lock-screen control in function.
Today all units is connected to the network, an lock-screen controls is blocked again 😠

Try turning off AirPlay 2 on your Apple TV (unless you're using it all the time), that might resolve the issue.

Try turning off AirPlay 2 on your Apple TV (unless you're using it all the time), that might resolve the issue.
I have only Apple TV gen 3 so I dont have option for AirPlay 2.

I've replaced mine at this point, so I can't check anymore, but do you have the ability to turn off AirPlay? There seems to be an Apple article about it here:

https://support.apple.com/en-us/HT202618

I've replaced mine at this point, so I can't check anymore, but do you have the ability to turn off AirPlay? There seems to be an Apple article about it here:

https://support.apple.com/en-us/HT202618
Yes I know, but since we use AirPlay every day that is not a good solution for us. We have Apple-TV’s in different floors and in my daughters flat in the same house, and it would be too complicated to turn AirPlay on and off all the time.
I hope we can get a solution in Sonos meny to disable AirPlay 2 so we can get our lock-screen control back.:$

Do the various unauthorised Sonos apps mentioned over the past couple of years here work with lock screen control? Reports indicate they used to in which case the problem may be alleviated.

I wonder what Spotify does correctly to enable the controls in locked screen? I am using the Spotify app to play the songs through Sonos speakers and the controls for Spotify still works in locked screen mode (ironic) while the actual Sonos app doesn’t allow controls in the locked screen with the new update. So can we take a step back now? There is no sophistication on whether Airplay 2 is supported or not because with all things that remain the same, essentially it’s the software that is not working.

Spotify is direct control of a stream on the device. Sonos is a remote control of a external device, not an actual stream. Two different things, unfortunately. One causes the device to be in "use" constantly, the other occasionally sends commands to an outside entity.