Sonos App controls no longer appear on your lock screen

If you're just venting...ok. If you aren't interesting in airplay 2 and want your lock screen controls back, read through the thread a bit as the steps to get the lock screen controls back are spelled out a few times.
The steps you mention includes disabling airplay from AppleTV and other devices using airplay. For me and many others that is not an option at all, because we use ours AppleTV`s every day.


Which is why I prefaced the statement with 'if'.

The only solution for us would be to have an option to disable airplay 2 in Sonos-meny and ger the lock-screen controls back. I dont see why we should have airplay 2 functionality at all, as Sonos functioned super for us as it was before.

I'm not sure I understand what your saying as I think auto-correct may have messed with it, but if you're saying that you would like an option in Sonos to turn off Sonos speakers as airplay compatible and thus get the lock screen controls back....yea, I don't know why that's not an option. Since airplay 2 was live with Apple before it was live with Sonos, and the lockscreen controls were there in that middle timeframe, it seems like this would be possible, but I don't know for sure. As well, Apple could resolve the issue by implementing a proper way for home audio systems to use the lock screen, as android phones do. I am kind of doubtful that Apple will get enough pressure to do that though.

SOLUTION!!!

This works with my setup. Macs, IPads, Apple Watch, iPhone and 3 Airport Extremes.

1. Create a guest network.
2. Put all your devices that use airplay on the guest network.
3. Leave Sonos on your default network.
4. When need to stream to Airplay devices log in to guest network.

Have a nice day! 😃

This is absolutely ridiculous. It was so easy before to stop music or turn up volume. You need to fix this ASAP.

That will teach Sonos to release a “hack” unsupported by Apple in order to provide functionality to iOS users. Given the number of complaints, and anger generated by the fact that Apple made a change that stopped the “hack” from continuing to work, Sonos would have been better off not releasing it until they could get official support for the process from Apple, which I suspect they’re still waiting on.

SOLUTION!!!

This works with my setup. Macs, IPads, Apple Watch, iPhone and 3 Airport Extremes.

1. Create a guest network.
2. Put all your devices that use airplay on the guest network.
3. Leave Sonos on your default network.
4. When need to stream to Airplay devices log in to guest network.

Have a nice day! :D

These fixes are all like one step above "if you don't use a PIN to lock your phone, you won't have to enter a PIN to access the Sonos controls!"

That will teach Sonos to release a “hack” unsupported by Apple in order to provide functionality to iOS users. Given the number of complaints, and anger generated by the fact that Apple made a change that stopped the “hack” from continuing to work, Sonos would have been better off not releasing it until they could get official support for the process from Apple, which I suspect they’re still waiting on.

But they still use this "hack" as you can re-enable lock screen controls by disabling Airplay on all devices that support it. Then magically this "hack" works again! So it is not that they removed it from their software to be in line with Apple's policy.

And what we all request is simply to add a switch within the Sonos app to enable/disable Airplay2 for Sonos. It is really arrogant from Sonos to suggest disabling Airplay everywhere except the Sonos system itself. I was planning to add another Sonos speaker to my system, but after this I decided to hold on.

It may not be something that Apple would allow Sonos to do.

Or, it may, and Sonos is just arrogant, and doesn't want to listen to the feedback from their consumers. Who knows?

This is awful 😞 I just want to disable airplay 2 completely within Sonos but keep the ability to airplay to my Apple TV or HomePod! I have no airplay-enabled Sonos gear...

Please make this optional Sonos! The lock screen and Apple Watch controls are too useful to lose :@

EDIT: I’m not sure it’s even possible to disable Airplay on the HomePod, so it sounds like as soon as you bring one of those into your network, it hobbles the lock screen functionality for all your non-airplay Sonos

As we all know, the lack of control from the lock screen now means to do basic tasks I need to unlock my phone, switch to the Sonos app and do whatever I need. Now this may be something wrong with my system, but I find when I switch to the Sonos app (and when I’m already playing music), it takes the app about 10-15 seconds to actually sync-up with the Sonos system and do what I want. There may be a couple of “system not found” messages during this time. But that’s the delay I experience.

If this is common with others, then surely the QA/testing at Sonos would have identified some sort of additional time delay between this and the lock-screen control. Whether this delay is 5 seconds or 20 seconds. It doesn’t matter. The lock-screen control was always there AND always very responsive.

As someone else has said, the Spotify app gives control at lock-screen so it can’t be something inherent within the iOS not allowing Sonos to do this.

My Sonos was working fine with the control screen until the upgrade to Sonos v9. I’d been on the latest iOS v11 for ages before upgrading to v9 and that’s when this disappeared. So in my view, there’s been no limitation in access to the iOS system. So it just seems like something underlying changed in the Sonos code which meant this feature broke and they couldn’t be arsed to fix it before the major v9 release.

So then Sonos, how come Spotify has the screen-lock control but you seem to blame Airplay2? Perhaps you should go pinch some of the Spotify app dev team to help you fix this and hopefully improve your image.

There is an app that solves this problem:

https://www.youtube.com/watch?v=njaDky_p6aM