No Sonos Architectural Speakers Detected

Forum|Forum|1 year ago
March 31, 2025
33 replies
845 views

I have 4 Sonos amps and 4 pairs of Sonance by Sonos speakers. 2 pairs are older and are detectable by the amps and 2 new pairs are not. The 2 pairs that are not detectable are brand new out of the box. The amps are from Sonos and the speakers were from Amazon so there is no question about authenticity. Why aren’t the speakers detectable? I haven’t been able to find an answer here.

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Best answer by User12355356887644789098753337

The speakers work to play music but they are not detectable with the true play feature like my other 2 sets are. I have another set not installed here and don’t see any switch / dongle on them anywhere?

You should contact support as there has been a recent bug that caused this. you can find threads here on this such as;

Show previous replies

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dbaudio

Contributor I

Same issue here. 3 pairs of Sonos architectural speakers and 3 Sonos amps purchased direct from Sonos. New wiring, no splices. Called Sonos today 5/13/25. Was told it’s a known software issue and it’s unknown when it will be resolved.

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bej432

Trending Lyricist I

All updated? Again the update last week fixed it for me.

A

ate08

Lyricist I

Yes the last update fixed the issue.

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