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No Sonos Architectural Speakers Detected

Forum|Forum|1 year ago
March 31, 2025
33 replies
840 views

I have 4 Sonos amps and 4 pairs of Sonance by Sonos speakers. 2 pairs are older and are detectable by the amps and 2 new pairs are not. The 2 pairs that are not detectable are brand new out of the box. The amps are from Sonos and the speakers were from Amazon so there is no question about authenticity. Why aren’t the speakers detectable? I haven’t been able to find an answer here.

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Best answer by User12355356887644789098753337

The speakers work to play music but they are not detectable with the true play feature like my other 2 sets are. I have another set not installed here and don’t see any switch / dongle on them anywhere?

You should contact support as there has been a recent bug that caused this. you can find threads here on this such as;

Show previous replies

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Huskie32Author

Trending Lyricist I

As with the many people having the same issue as me here I called support and they too said it was a bug and offered no help or solution. So it looks like this is just a broken feature at the moment with no fix in sight. What else should I expect from Sonos after that sh** show from last year.

The bug earlier this year took several months before it was fixed iirc. So you can expect a wait likely.

Wow… bashing on its best imho. Why do you think that a fix will take a certain time just because in the past it might has been so? But hey… your choice always to call a half glas of water „half empty“ instead of „half full“.

Are you a first time owner this year? Were you not here last year lol. What a dumb statement.

J

JoeyDimo67

Lyricist III

Are you a first time owner this year? Were you not here last year lol. What a dumb statement.

Dumb indeed. Needs to share some of that cool aid with the rest of us

Schlumpf

Virtuoso

Hmm… actually I went through all the bad times last year. But I didn't get stuck there at some point with frustration, but realized that things improved and today Sonos app and firmware for me are back on a quite usable standard. 😎

And please… to be fair, let me share my experiences as well as you like to do yourself. 😉

Ralf

AjTrek1

Are you a first time owner this year? Were you not here last year lol. What a dumb statement.

Dumb indeed. Needs to share some of that cool aid with the rest of us

@JoeyDimo67 @Huskie32

You need to be more respectful of other members opinions. @Schlumpf has been a member since 2020. I believe that trumps your 2025 and 2024 memberships by 5 and 4 years respectively.

Together Everyone Achieves More = T.E.A.M.

J

JoeyDimo67

Lyricist III

Hmm… actually I went through all the bad times last year. But I didn't get stuck there at some point with frustration, but realized that things improved and today Sonos app and firmware for me are back on a quite usable standard. 😎

And please… to be fair, let me share my experiences as well as you like to do yourself. 😉

You called my fair comment “bashing” so abide by your own advice.

J

JoeyDimo67

Lyricist III

@JoeyDimo67 @Huskie32

You need to be more respectful of other members opinions. @Schlumpf has been a member since 2020. I believe that trumps your 2025 and 2024 memberships by 5 and 4 years respectively.

Can you explain what member date has to do with this?

AjTrek1

@JoeyDimo67 @Huskie32

You need to be more respectful of other members opinions. @Schlumpf has been a member since 2020. I believe that trumps your 2025 and 2024 memberships by 5 and 4 years respectively.

Can you explain what member date has to do with this?

Re-read your comments and those of @Schlumpf . If you don’t get the point….then I can’t help you. I’m out.

Together Everyone Achieves More = T.E.A.M.

Schlumpf

Virtuoso

Hmm… actually I went through all the bad times last year. But I didn't get stuck there at some point with frustration, but realized that things improved and today Sonos app and firmware for me are back on a quite usable standard. 😎

And please… to be fair, let me share my experiences as well as you like to do yourself. 😉

You called my fair comment “bashing” so abide by your own advice.

Where I did so? I didn't respond to you using the word “bashing” at all. I used it in my comment to another users post above as you can see. And the reason was that the user told others they can expect a very long lasting fix time just because this might have been the case in the past. So sorry, I'm not a native speaker but my understanding of “bashing” exactly is that, when you blame someone without any facts about the current situation. So I'm sorry if I might have used the wrong wording for what I wanted to say.

Ralf

H

Huskie32Author

Trending Lyricist I

Are you a first time owner this year? Were you not here last year lol. What a dumb statement.

Dumb indeed. Needs to share some of that cool aid with the rest of us

@JoeyDimo67 @Huskie32

You need to be more respectful of other members opinions. @Schlumpf has been a member since 2020. I believe that trumps your 2025 and 2024 memberships by 5 and 4 years respectively.

A dumb comment is a dumb comment whether it was made by someone that’s been around here for 1 year or 10. I fail to see what the duration of board membership has anything to do with anything. Half of my Sonos devices were bricked for months and half the features I used regularly were removed. It took like 8+ months for everything to finally resolve itself. At this point forgive me if I fail to believe anything will be fixed in a timely manner. Judging by the stock price of the company since the App / OS redesign people agree with me here and generally aren’t on your side.