Components & Architectural

Hi Folks: I have a Sonos Move that I have renamed now countless times.  Is there some step that I am missing to do this successfully?  After a couple of days, it just defaults to its old location name.  So far I have:Renamed it under System → Products Formatted the speaker and set it back up. It then somehow shows up again as Living Room Sonos instead of Main Bedroom.  The latter is where I want it. I have removed and added back the entire system. I logged into Sonos.com and then speaker is still named Living Room Sonos, which is not what I labelled it as during the new setup process.It’s a minor detail but throws every person who I show to log in. I would rather not be saying “look for the living room sonos with a battery indicator”. Thoughts or ways to correct the issue?

So just received an email that new Sonance in-wall speakers are coming soon. When I clicked on it it said 8” were “new”. I thought they always had 8” round speakers. Is this is or is their more? I am looking for a set of rear in ceiling speakers for my Arc/Sub 3 set up (no option to put stands and speakers in the back. Hoping for something that incorporates Atmos into the new speaker set up. What is the news?

Hi, I have a question.. I turned off the wifi on the sonos app and connected my sonos amp with a network cable... but still on my router the sonos amp shows that it is connected via wifi on 2.4... does anyone else have this problem and how to solve...thanks

I would like some suggestions for a good player.  It should be smallish.

I am building a new house and the owner wants all specified speakers changed to sonos speakers, how do i get cost proposal? Send me an email reply so i can send requirements.

Because the turntable is sensible to vibrations while is connected to a Receiver, and I already have a Sonos audio system (Sonos Arc+Subwoofer; Sonos Beam), I bought Sonos port to connect Phono with preamp to Sonos wifi network at home away the big speakers of Denon AV receiver. The Sonos system works Ok, but connecting Port (out) to analog connection “not-phono” of receiver doesn’t sound OK. (For example: Media IN RCA). HOW should config Sonos Port to get out correct IN sound of receiver?

I would like to understand the difference between plugging my Sonos port into the RCA inputs on the Onkyo and playing music and using the “Works with Sonos” setup in the Onkyo menu. The only difference I see when “works with Sonos”  is enabled is that it messes around with my ability to control the volume on my Onkyo for ALL inputs.   I don’t understand the point and would love to be enlightened!!  

Ok apologies if this has been asked before - I did look. i have 6 amps in an upstairs closet all feeding in- ceiling speakers.  It’s neater keeping them together but they are not close to the router so none can be wired via Ethernet. over time I’m getting more and more dropouts.  I dropped the Boost as the property is small and should be more than covered by WiFi, and it wasn’t helping.  All IP addresses are bound on the router and I have tried all available wifi channels.   I am theorising that there is a lot of wifi noise in the closet. Would daisy-chaining them with Ethernet, and turning off the wifi on all bar one reduce the noise and improve reliability?  In my head this should work but I’m wondering if anyone has tried this? thanksandrew 

Hello, I’m trying to troubleshoot an issue trying to get new Sub to work with my existing Amp and speakers.  It seems that my Amp, which is in my ‘home run’ room is too far from the Sub.  If I move the Sub closer, it works.  It I move it to where I want it, it doesn’t work.  What are the limitations on how close they need to be to each other and how can I do something’s to make this work?  I can’t move the Amp any closer at this point.  

NAD stereos (vintage as well as new but retro NAD C 3050) among others have Pre-Out and Main-In ports to allow users to get between the pre-amp and amplification functions of a given integrated amp.  I believe this would allow Sonos Port to stand in the middle … receiving analog signal from the integrated amplifier via pre-out port (into Sonos Port In) and separately distributing analog signal (from any other Sonos device) via output port to the Main-In on the integrated amplifier.  I recognize that this requires the music to go through a A->D encoding and then back D->A with the attendant delays (computational and networking).  But, it should also allow any natural function of the pre-amplifier to be passed through without any fiddling of buttons to switch inputs/outputs and it should ensure than music being amplified by that integrated amplifier is time-wise synchronized with all other Sonos devices.  Am I right ?  The diagram (box and arrow) on the following post to this commu

Hi all, i have a question regarding my just bought Sonos Connect Zoneplayer ZP90,  i want to connect this device to my Mac mini using the 3,5 audio output on this device.  I checked and upgraded firmware of this Sonos Connect ( S1 ).  I have four Play:3 speakers compatible with S1 controller.  I setup this system via de IOS S1 app and everything is working perfectly using my iPhone and app. But when i connect the Connect with my Mac mini using a suitable audio cable , it does not work :(   No sound output at all.  What am i doing wrong or what must i do to make this work?    My goal is the 4 play:3 speakers working om my mac.  So i can adjust volume and so using my keyboard volume buttonsWho is willing to help me out in this?Much appreciated 

I am trying to set up YouTube Music on my Sonos. Everything seems to go OK. It has me log into my account. I do so. It gives me a code to authorize my account. I copy/paste the code, and I get a confirmation screen that says, Success! Your device is connected! Then when I go back into Sonos to open the service, I get an error code that says, ERROR unable to re-authorize your account. I have contacted Sonos customer service twice on this issue. Each time they think it’s just a software update or something. But I have never been able to access YouTube music on my Sonos and have been trying on and off for 2+ years. Any ideas? Thank you in advance!

Hi, all!This very happy -- but recently frustrated -- Sonos user could use your help.My seemingly simple question: How can I effectively add an input for another device to my Sonos amp?My Sonos amp now talks to my TV, a CD player, a pair of wired speakers, and a handful of wireless Sonos 5s throughout the house. This set-up allowed us to preserve beloved old-school elements (speakers and CDs) while letting us listen to music throughout the house without spidering wires everywhere --- and it works beautifully!Then we decided to add a turntable to the mix --- and that’s where things got sorta complicated.We bought a Pro-Ject T1 SB (the kind with a pre-amp). Like a dummy, I assumed we could just plug it into the Sonos amp, just like our CD player. But there isn’t another in-line port to accommodate it. Bummer!Other than occasionally swapping the input RCA cables from the CD player to the turntable and visa versa (a clunky solution, but not the end of the world), does anyone have a suggest

Trying to layout speakers for home theatre in new construction. Need to know how everything connects.I have never used Sonos. I’m old school AV receiver setup so trying to get my head around thisThis is what I was told for a 7.1 setup.Sonos soundbar connects to HDMI/ARC on tv.Will have 6 architectural speakers. Two in front, two on sides and two in rear. These will connect to Sonos Amp which will connect to Soundbar. I will have 1 Sonos subwoofer which will also connect to Soundbar.Questions I have.Is it ok to place Sonos Amp in a utility room and it will be able to communicate via network (wired) to Soundbar? How will the Amp know what the 6 speakers are? Meaning Front left/right, Side left/right, Rear left/right? Only 4 plugs on back of amp. Will sub connect to soundbar via wifi or do I need to connect to Amp thru Sub port?

I have two Klipsch 8 ohm ceiling speakers.  I have a Sonos amp but already have four non Sonos floor speakers connected to it.  Is there a way to add the Klipsch speakers to the Sonos system?  Thanks.

Connect refuses to connect.Then after some minutes is does then fails again. My 3 sonos 1’s are fine. Not impacted. WTF

I bought a Sonos Port so I could play music though my KEF LS50s and Sonos Arc simultaneously. I was told before purchase that hardwiring the KEFS via RCA wires would work, but after spending 1.5 hours on the phone with tech support we couldn’t connect the KEFs to the Sonos App. We set the KEFS to auxillary, plus I tried all other settings afterwards, with no success. The Port is refurbished and I am wondering if that is the problem. The tech said that I needed to buy an optical converter since optical worked before with a Sonos Connect. A good converter costs more than 150.00 and I really want to see if I can avoid spending money on yet another purchase. What am I missing? What am I doing wrong? All advice welcome. Thanks!!!!

Why can't I connect a Sub over Wifi to a Sonos Amp and hear audio.  The Sub needs to be located 25 metres from the Sonos amp which is in a rack with 11 other Amps all connected by ethernet.  The support team tell me my Sub either needs to be close to the Amp (less than 15ft) or connected to my network by ethernet cable.  If it will work connected by ethernet cable, I don't see any reason why it shouldn't also work over WiFi.  Seems pretty poor to me.  Disappointed.

I have a new Sony STR AN 1000 AVR with a “works with SONOS” designation.  No matter what I do, I can’t get it to work with my SONOS Connect.  Do I have to buy a $500 SONOS port to be able to turn on the receiver with the sonos app?  Is it incompatible with the Connect or am I doing something wrong.  If it won’t work with this older technology I’d like to know so I can stop beating my head against the wall...

Hi all, I have 2 sonos ceiling speakers installed in the kitchen, these are hard wired to a sonos amp in which is upstairs in a cupboard. The amp works fine, good sound from the speakers when playing from my phone.I have tried to connect my external echo dot as the voice controller. When running through the app set up, it tells me I don't have any dealers registered to my sonos account. So I go into my account to assign the architectural ceiling speakers. The audio beep comes out of the speakers, but the app says 'sonos architecural speakers not detected.Without these speakers registered to my account, I can not enable the sonos skill on my Alex app. Therefore can not link the 2I spent an hour and 50 minutes on the phone last night to sonos help doing resets, trying work arounds and they concluded that it should work but doesn't.Is anyone familiar with such problems please?Thank you

I have a Sonos Amp with two external speakers, 3 Sonos 5 gen 1, and 1 Sonos 1 gen 1. Two bridges and one boost are in use, but the power pack is damaged. After changing my router, I can't connect to the new one. Despite reconfiguring, the Sonos 5 now shows an orange light. Need assistance. Also, Sonos lacks good backup service, especially in Africa. Difficulty reaching them; wouldn't recommend their products here. They need to address their responsibilities. Moderator edit: removed email address

 I have 2 Sonos connect amps that are both wired to my network switch via internet. Both amps cut out for 3-5 seconds at a time when streaming from Apple or Spotify. Any ideas as to what might be causing this?

I have 4 conect 2 amps. 3 of these always connect to my network when using the Sonos android app. However the fourth connects app won't connect and I have to switch that amp off and and on and then it connects ok.I have spoken to Sonos and they seem to suggest that the cache or memory on that amp is full and apparently there is no way to clear it. The system is only 4 years old and hasn't been used that much. Sonos just say it's tough and I can buy a new amp and they will give me say 30% discount. Anyone got a suggestion to sort this? Otherwise these apps aren't worth having! Poor quality.

Hi I’ve a connect amp wired to a stereo speaker in a room. The audio from vocals has gone very low but the music is fine. I can hear audio if I switch the settings to extreme left or right but then sacrifice music. This worked fine until yesterday. Any ideas? Thanks. I’m 

Not sure when it started exactly but I get this chirping/squeaking sound on all my Sonos speakers (Combination of S1’s and one S5 and a playpar.).    I’m on S1 and do not intend to upgrade in case that should be the solution to this problem.   Submitted Diagnostic Information here:  Confirmation number is: 1740163293.