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Contributor I
Nov 6, 2023 12:03 PM UTC

sonos Connect Amp cutting in and out

 I have 2 Sonos connect amps that are both wired to my network switch via internet. Both amps cut out for 3-5 seconds at a time when streaming from Apple or Spotify. Any ideas as to what might be causing this?

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5 replies

ratty
Nov 6, 2023 12:27 PM UTC

Is this a new phenomenon? If so it could well be a simple IP address conflict. In that case just restart all your network devices.

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dhunt90Author
Contributor I
Nov 6, 2023 12:48 PM UTC

No unfortunately this has been going on for a little over a year now. I don’t think it’s an IP issue at this point. 

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ratty
Nov 6, 2023 1:11 PM UTC

Do the players cut out with all other sources, such as internet radio stations?

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dhunt90Author
Contributor I
Nov 6, 2023 1:15 PM UTC

I haven’t tried that yet, but can attempt and report back. 

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