Components & Architectural

Well, this one is annoying. I have a Yoga Studio and have 6 Play 3’s mounted on the walls, when you switch tracks or playlists or even when they songs run themselves and switch to the next track at least half of the speakers drop out, but within 30 seconds they all reconnect. Internet speed is 300MB+ and I did try turning off the modem and router (just those 2) and for a short time afterwards the audio was switching perfectly no dropouts at all. Then today we are back to speakers dropping out again.  In conclusion, the audio will drop from certain speakers and return within 30 seconds without intervention, the system consists of 6 Play 3’s, 2 SYMFONISK’s, a Connect, and a Boost. If anyone has a solution or idea please share, one of my teachers ditched this epic Sonos system to use a JBL BT speaker for a class “because it works”, so please any help here is huge Best!

Hi,It was my wife’s bday yesterday and I she wanted a record player system. So I brought the Pro-Ject T1 Phono SB Turntable2 Room set with Era 100Sonos Line in AdapterI spent yesterday evening setting the system up while my wife excitedly went to get a number of albums from the record store. I think I spent just under $1000 which was a big chunk of money.As soon as I turn the record player on we get a massive hum. I have tried all the settings, unplugging and plugging the system. Probably around 3 hours of trouble shooting last night following posts and reviews. You can hardly hear the music on the speakers over the loud hum and it is very annoying.I’m now reaching out the community for help. I’m at my wits end and my wife was understandably very upset we didn’t get a differet record player and speaker set.Anything else I should try? I’ve tried attaching the grounding wire and this does not work or make a difference. I’ve tried multiple settings in the app leading to a very quiet hum w

I have a Sonos Connect:Amp.it is about 7 years old.it has started to play up, cutting out frequently. This happens every three/four days.to fix this, I have to switch it off overnight after which it works fine again for a while.at the moment, I switch it off and pull the plug every night and all is fine.however, this is a new thing so not how unit should work.has anybody had anything similar?FYI if I play through Alexa at the same time there are no breaks in the music, which suggests to me it is not the Router or anything upstream.I begin to think the unit is overheating. Letting it “cool down” seems to be the fix.Any thoughts greatly appreciated!bob. Moderator edit: changed Sonos Amp to Sonos Connect:Amp for accuracy

Is it okay to connect two powered base speakers to the amp using a splitter on the amp's base output jack?

I have a connect amp that was working fine until today. Not sure which of my family members messed it up but I’m very confused what to do. It’s saying that the sound is coming out of my kitchen speakers but I’m still not hearing anything. Any help would be very appreciated! 

I’m not sure if this is intended behaviour or not, but it is really annoying. Whenever I want to share what im currently listening to, I must stop playing on my Sonos speakers and play on my phone momentarily for all my recent scrobbles, including what im currently playing, to be pushed to last.fm. It used to update live, but doesn’t anymore. I’ve done all of the usual stuff - i.e. unlinking  and relinking last.fm and Sonos, Spotify, etc etc 

Hello, I’ve never used the S1 app, but I’m looking into buying a ZP90. Can I stream Apple and Amazon music on S1? Just looking at getting an audio signal into my old hifi system. It has an optical input, but not coaxial, so I don’t want to get a Port. Thanks

I was listening to Audible all morning over my Sonos and it suddenly disconnected. I went to reconnect and am getting a modal saying, “This content is not currently available to be played on Sonos.” I’ve literally never had an issue playing Audible over my Sonos. What gives? What changed? Zero help from any support from Sonos. Extremely disappointed right now.    

SONOS App version 16.1 (but I’ve seen this on earlier, recent revisions as well)Sonos S2 OSSystem includes SONOS Beam, mini-sub, Sonos One (x2).  The entire system is connected wirelessly.iPhone 12 Pro, IOS 17.3.1 (but I’ve seen this on earlier, recent revisions as well).Summary: My iPhone Sonos App frequently, and arbitrarily loses connection with my Sonos system. It seems very clear that the wifi connection between the APP and wireless network is extremely fragile.  Which is weird because the network is quite stable (it serves two TVs, two laptops, two iPhones, tablets, etc) in all other respects.Symptoms include:After playing for awhile, I’ll glance at the app and notice that it is not showing the currently playing song. On startup, my iPhone reports that it cannot connect to the Sonos system When browsing my music library, it will report that it “cannot browse the library”.  The library is stored on a NAS device on the same network. When this is happening, I am still able to connec

I have a Sonos Connect Gen 2 that is connected to my WiFi along with 4 other Sonos Speakers (2 x Era 100 + 2 x One Gen 1). All but the Sonos Connect seem to be connecting via 5Ghz. The Connect obviously connects via 2.4Ghz.All 5 components are seen and work fine through the Windows Sonos S2 app on a PC hardwired to the network and on a laptop connected to the WiFi. I can group all 5 Sonos devices and use Line-In on connect.However the Connect has disappeared from my my Sonos S2 app on my tablet and Samsung phone. They are all on my 192.168.50.x network. This has all been fine until very recently (may be a S2 app update has caused this issue ?).The output of of the Windows Sonos S2 app Help/About this system is shown below:Associated Product: 192.168.50.93---------------------------------Era 100: Kitchen Sonos (L)Serial Number: ******************Sonos OS: S2Version: 16.1 (build 78151070)Hardware Version: 1.38.1.10-9.1Series ID: A102IP Address: 192.168.50.93WM: 1-------------------------

When my Connect is playing music with other speakers in a group, it constantly drops audio. Often multiple times in a song. I’ve had it hardwired direct to the router and wireless, no difference. A helpful Sonos support rep told me that it’s because it’s an older device and they have trouble handling the load of music services like YouTube Music, Spotify, and Pandora. He said this is particularly an issue when the Connect becomes the primary device that forms the net with the other speakers. Recommended work arounds included using wireless instead of wired and adding the Connect to the group AFTER starting streaming. There was some logic to his explanation, but unfortunately none of the suggestions helped.SO… do I upgrade to a Port and all my issues go away? I’d hate to spend the money and find out it doesn’t help any. Sonos used to be super stable for me and in the past two years constant drops from the connect and connect amps.

Existe un centro de servicio de Sonos en guadalajara tengo 2 one con bocina voladas y no se donde me las reparen

Hello everybody,I’ve been unable to use my LG magic remote to control my Sonos Playbase for a whole year.I’ve got an LG C7 OLED, a Sonos Playbase and 2 Sonos Play:1s set up for surround. I want to get a Sonos Sub and a couple of Sonos 1s to have around the house, but being unable to control my existing Sonos products with my TV’s remote control is not really inspiring me to spend more. I’ve already spent around 1000 euros for the existing setup as it is. Internal TV speakers just don’t cut it.To this date the only similar topic I have found on this forum is this one by user earplugs: Playbase and LG Magic remote | Sonos CommunityIt was all working fine until about a year ago, when I moved country. Everything remained in storage for a period of time, and I started setting it all up again probably in early July. I remember the TV got a firmware update as soon as I took it online, and since then the TV’s menu options have changed massively. Device Connector on my LG TV is no longer giving

I am doing a large TV room for a client and would like to use an Amp for the ARC function within the TV. However, this is a LARGE room and I would like to do a large 3rd party amp somehow using a speaker to line converter. Any thoughts on this? I tried a basic speaker to line converter on an Amp previously but was unsuccessful. I got very distorted signal regardless of volume level. So,, big room need big power than Amp supplies but want functionality of Audio Return feature of amp, just wish it had 300W per channel!  

I just got a Sonos One (Gen 2) after reading that Airplay was finally working well with it. I was hoping to use it as my speaker when streaming video from my MacBook Pro, but have been hounded by audio issues–even with it connected via Ethernet to my Airport. The audio cuts out if paused for more than a few seconds. The easiest fix has been to go to Volume in the Menu Bar, switch the output device to something else and then back to Sonos. It's a pain to have to do this over and over. The audio comes back without much delay. I noticed that there is a substantial delay when I go to unpause music that's been paused for a bit as well, but not as bad as when unpausing Netflix or Youtube. The audio also cuts out in minute drops every now and then, which probably just comes from AirPlay sucking up my shitty wifi's bandwidth as I've read in other posts. Given all the other unresolved issues I have read about and the hassle that was setting this up over the phone since the app's automated set

I have an extra Sonos amp laying around and was wondering if it’s possible to make 2 zones out of the 6.1 package?Zone 1: 4 speakers and subwoofer around poolZone 2: 2 speakers for firepit no subwoofer.  Would the speakers still sound good without having no sub on this zone?

kind of spooky...

Just added a boost to my system - 2 era 100, 1 move, 1 move2 , 1 roam and a google wifi mesh. It will ADD to the system but refuses to register to my account.

Hi all i bought a Sonios amp today and it’s running quite hot. After 2 hours at 50% volume the top of the unit was 46 degrees Celsius and the bottom was 50 deg. I did a live chat with support and they reckon this is normal? Has anyone else had this? the amp is siting on a tv bench in free space, nothing around it. Only one set of speakers are connected - Dali Oberon 5s which are 6 ohm speakers   cheers troy. 

I have a Niles ZR 4630 receiver.  2 other Niles amps daisy chained to Reciever.I want to get rid of all the touch pads in my house.  I have 5 Rooms connected to the 4630, and I just want a Sonos connect or port to turn on the Niles.Does taking out the keypads enable  auto sensing turn on/off with the Sonos?Thanks

Hi, have spent 3 hours direct with Sonos doing all testing to try and fix this issue.I had no issues with my 3 connect amps on S1 and a new Sonos AmP on S2.recently I switched my power off and had to reset all the amps which went from being wireless to now connected directly to my sky router. the 3 connect amps all connect to S1. The new Sonos Amp did connect to S2 but then disappeared. have done hard resets. turned everything off, including router. But each time the Sonos amp will not connect to S1 - it can find it but then says problem identifying it in set up try again. When I try to set it up in S2 as a separate system it asks me to so to S2 beta. Each time it asks for an 8 digit pin it says will be in the side or back of the amp - which Sonos themselves have agreed does not exist.without said pin I connect even connect it to s2 now. so o have no way to connect it to S1 or S2.  help appreciated as Sonos have done everything they know.

I am trying to figure out if it if possible to play CDs on my Kenwood DP-1520 CD player using the Sonos Connect (gen2) without using WiFi. I have the Arc, Sub, and two ones and have managed to get it to work using the wifi, but I am wondering if it’s possible to do it without wifi. I currently use my existing system without wifi when watching movies and tv and it works fine, I just can’t get it to work with the CD player and the Connect. Any help is appreciated. 

Screened in Porch - ​​​​​​Video Distribution IdeaWhole Home Zone DesignI am in the process of building a new home and would greatly appreciate some input on our whole home audio and video distribution.  I am looking to do 6 zones with the ability to expand to the additional bedrooms down the road. I plan to go ahead and coil wire in the attic for those rooms but don’t intend on setting them up day one. The SONOS system seems to offer the best user experience and interface and I’m leaning that way after looking at several different whole home systems from HTD to Soundavo. But my concern with the SONOS systems are their ability to pass HDMI Arc through an extender. I have seen and read about running a fiber optic HDMI but never using an extender and I am curious if anyone has tried to do it successfully. My network closet is in conditioned space above the garage roughly 75’ from the living room and outside zone. Our end goal is to have the ability to stream sporting events onto the porch

I have a Sonos Amp that is connected to the speaker selector https://pyleusa.com/products/pslsw6which is hardwired with 4 pair of speakers https://www.artsound.be/en/speakers/inwall-loudspeakers/happi/80-hpro650Although the connections seem to be okay, there is no sound. Do you have any suggestions ?

Having a right terrible time with Sonos  Can some one please tell me exactly what I need to do as I’m no techie     the tech side say I must do “A network switch with an IGMP Snooping option will be the solution “ this means nothing to me. please help fromsonosThanks for following up with me.I completely agree, the devices within are very common. Though we are reporting Network Flooding outwith our connections. While the issues are experienced on Sonos, they're originating from the network. The Network speed and bandwidth have zero impact here.A network switch with an IGMP Snooping option will be the fix. I'll be more than happy to arrange a time to call but have very little further to add at this time. We must reduce the flooding and then combat the high amount of wireless interference.  thanks ! As I’m about to dump the lot of it doesn’t work !! 14 speakers   Really poor of Sonos to not work