I just CAN'T wait for my new ROON SERVER to arrive

Why do you expect that you’re going to go to “joyless non-musical hell”? 

I hope to be looking into joyless non-musical hell through an inverted periscope. A really tall periscope. 

The CEO sets the tone and the culture of a company, and that drives quality for paying customers, or not. Rather than posting apologies he should have ordered a rollback, and then resigned. 

I have six Sonos speakers. And my guess is, that I now have numerous "systems" on my one wifi network. When I do various combinations of rebooting my router, factory resetting devices, uninstalling/reinstalling apps on android/iPad/Windows - I've tried it all - I wind up seeing some of my devices at any given time. I had ALL of it working the other day, and today, I see some portion of my devices. If I do it all again I will see some other portion.

It's all * .  I have no trust left. 

*Moderator Note: Modified in accordance with the Community Code of Conduct.*

To be more specific, because I have spent untold numbers of days and hours in joyless non-musical Sonos hell. It’s burnt into my soul. I don’t want Sonos support. What do you do if you’re in hell? Go to Hell Support? For…? 

I have enough bitterness left in me to write this flame farewell. I gave you my heart Sonos. I gave you my consumer dollars. And you abandoned my life time accumulation of music to push Sonos Radio at me. And you degraded the stability of my user experience to the point of complete dysfunction. 

Farewell. 

On the subject of the stability of my Sonos system it is only fair that I follow up with a report that the majority of my recent issues were entirely self-inflicted <says with egg on my face>. I had a serious hardwiring issue with my new Orbi wifi system. I attempted to set up my system with “backhaul” hardwiring from the Orbi satellites back to the router, and I messed it up such that essentially everything on my network was hardwired together all the way back to my CenturyLink router, thus creating loops that confused the heck out of everything. As I was factory-resetting Sonos speakers and connecting them to my new system I think they were being rather randomly configured to exist on either my wifi network, or the CenturyLink network. Regardless of my blunder Orbi was trying really hard to make things work, and it succeeded about half of the time thus confusing the heck out of me. Argghh!! Once I fixed that issue everything started working.

This however still does not address the Sonos app problem of crippling my local music library.

My Roon Nucleus One arrived. It set itself with the greatest of ease, found my NAS and indexed my music library for me, and it will also stream to my existing Sonos speakers via AirPlay2. Rather brilliant. 

And the Roon app experience compared to Sonos is over the top good. It blends together searching of my local music library, with the TIDAL streaming service. 

Simple back to back comparison:
Pull up the Roon app and search for Blackbird. The Roon app takes you to exactly what you would expect: Blackbird by the Beatles, White Album.

Pull up the Sonos app and search for Blackbird. The mobile app returns a stew of results that are mostly “Blackbird Station”, and artist albums by that name.   

Try something more modern like Cruel Summer by Taylor Swift. Same exact thing. In both cases on the Sonos app, the thing you’re after is somewhere down below if you scroll a bunch, if at all. 

There’s also a clear separation between browsing the internet, and MY library. Roon will even show me my music sorted by “most played”, which means I can easily get back to something I played recently. The experience above is the #1 reason I am departing the Sonos ecosphere. It’s not even the proprietary hardware issue. It’s the daily app experience.

Sonos! Go back to your roots and core customer base. 

 Are you putting your music in the ROON Nucleus?  If so
Maybe Sonos can index the music on your Nucleus.  Should be able to Browse to the ROON Nucleus music folder from the Sonos app on a PC or Mac.  Go to Music Library Settings - Add.  Choose the third option then Browse.  Maybe the Nucleus can be found then indexed.

 I had ROON for a year.  Spent hours adding 16/9 photos to fill all the blank spaces in the Artist category.  Imagine how many artists are involved in an opera.  What was cool is I could play that opera and on my iPad the artist photos would cycle showing each one for around 5 seconds.  Real cool until an update changed the format from 16/9 to round.  Bye bye ROON.

Try using ‘Sonos streaming’ rather than Airplay2. It’s marginally better quality: 24/48 as opposed to 16/44.1.

 Kevin:

 For some reason I did not notice the fact your library is already on a NAS.  Did you have issues getting Sonos to index your library on that NAS?

https://help.roonlabs.com/portal/en/kb/articles/sonos#:~:text=Sonos%20hardware%20is%20fully%20supported%20in%20Roon!

 Would this make AirPlay unnecessary?