Contributor I

Answered

Downgrade Sonos Port from S2 to S1

Forum|Forum|2 years ago
May 9, 2024
79 replies
7876 views

I have just unwrapped a new Sonos Port and tried to downgrade it from S2 to S1 in order to incorporate it into my system which contains some devices which can’t be upgraded from S1.

I can’t see the downgrade option in the Sonos app and the Sonos website indicates that v80 of the app does not support downgrading.

Are there any other options that I can take to downgrade the Port or should I send it back and get a refund?

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Best answer by Stanley_4

Sigh.

I have seen posts here on using an app cache service to pick up the v16 app but I have no idea how it will work or how trustworthy the site is,

Show previous replies

K

Kumar

I’m realizing I lucked out having an old iPad to be able to complete this downgrade now by forcing an older Sonos software download from the app store. So if you have an old iPhone or iPad accessible, try using that to downgrade and complete setup!

As someone that never moved to S2 I find it interesting to see Sonos users that did trying to find a way back to the peaceful Sonos backwaters of S1 and some succeeding as you have, although being a fellow S1 traveller!

I suggest that you now sanitise your iOS devices by deleting the S2 app from everyone of them, to make sure that you don’t exit S1 inadvertently.

SirDigitalKnight

Enthusiast I

Kumar, can you tell me how to block Sonos from sending me this at the top of my screen in S1?:

A

AlanSanDiego

Lyricist II

Yes, I’ve always only been able to use S1 because of all my old Play 5s and never have needed S2 but it seems like the Move 1st gen only ships with S2 compatibility and it needs to be downgraded to work with S1, but the S1 app can’t do the downgrade--only the S2 can do it. So I was stuck in a 5th circle of hell for a few hours.

K

Kumar

The important thing is you went to hell but came back!

@SirDigitalKnight : You can’t, I get it too once in a while. But mine has an x in the right corner I think, I hit that and it disappears for some weeks. Minor matter.

I think it comes only to those who have S2 compatible kit, like I have play 1 units.

C

ChrisclarkAuthor

Contributor I

I just stumbled into this problem. I have an old S1 system with plenty of play5s throughout my house, and wanted to get a Move for outdoor use. I chose a Move 1st gen as it is listed as being S1 compatible. It arrived today, and I spent forever trying to get it to downgrade, reading many threads, only to learn that apparently this feature has been removed in the current Sonos (S2) 80.xx app version and isn’t possible in the S1 app. I couldn’t even get it to finish set up as a separate S2 system by itself, as it would immediately recognize the speaker, but then it would later in the setup process give an error stating it couldn’t connect with my mobile device despite it having found the speaker moments earlier. I decided to give up on my iPhone and pulled out an old iPad air I have running iOS 15.8.2. I went to download the Sonos (S2) app on it, and it told me due to the older iOS version, it would have to download an older version of the Sonos app. It downloaded Sonos 16.1. When I opened it, immediately there was the box at the bottom for “other option” including downgrading a product to S1. After following numerous onscreen prompts, it allowed me to downgrade my new Move to S1 today. I was then able to quickly set it up with my legacy S1 system using my iPhone without a problem! I’m realizing I lucked out having an old iPad to be able to complete this downgrade now by forcing an older Sonos software download from the app store. So if you have an old iPhone or iPad accessible, try using that to downgrade and complete setup!

Thank you for the glimmer of light Alan. I’ve found an old iPhone in a cupboard that has iOS 12 on it, but when I try to download the Sonos App it just spins for ages and doesn’t start a download unfortunately. I will keep trying.

T

timc995

Prominent Collaborator I

I wonder if disabling my home router connection to the internet would cause the app update check to fail, and if so then maybe it would just skip the check and downgrade devices to S1?

I will try it tonight if others are unable to test/confirm sooner.

rvk

Lyricist III

I wonder if disabling my home router connection to the internet would cause the app update check to fail, and if so then maybe it would just skip the check and downgrade devices to S1?

You can't. At least not on Android S2 16.1. When choosing downgrade you need to login to your account. The next step is to check for updates. If the check fails you get an error message. So the version check is mandatory :(

C

ChrisclarkAuthor

Contributor I

I just stumbled into this problem. I have an old S1 system with plenty of play5s throughout my house, and wanted to get a Move for outdoor use. I chose a Move 1st gen as it is listed as being S1 compatible. It arrived today, and I spent forever trying to get it to downgrade, reading many threads, only to learn that apparently this feature has been removed in the current Sonos (S2) 80.xx app version and isn’t possible in the S1 app. I couldn’t even get it to finish set up as a separate S2 system by itself, as it would immediately recognize the speaker, but then it would later in the setup process give an error stating it couldn’t connect with my mobile device despite it having found the speaker moments earlier. I decided to give up on my iPhone and pulled out an old iPad air I have running iOS 15.8.2. I went to download the Sonos (S2) app on it, and it told me due to the older iOS version, it would have to download an older version of the Sonos app. It downloaded Sonos 16.1. When I opened it, immediately there was the box at the bottom for “other option” including downgrading a product to S1. After following numerous onscreen prompts, it allowed me to downgrade my new Move to S1 today. I was then able to quickly set it up with my legacy S1 system using my iPhone without a problem! I’m realizing I lucked out having an old iPad to be able to complete this downgrade now by forcing an older Sonos software download from the app store. So if you have an old iPhone or iPad accessible, try using that to downgrade and complete setup!

Thank you for the glimmer of light Alan. I’ve found an old iPhone in a cupboard that has iOS 12 on it, but when I try to download the Sonos App it just spins for ages and doesn’t start a download unfortunately. I will keep trying.

Thank you so much Alan! I found an old iPhone and it’s worked a treat. 3 weeks of pain now sorted!

M

MikMak67

Lyricist III

I just stumbled into this problem. I have an old S1 system with plenty of play5s throughout my house, and wanted to get a Move for outdoor use. I chose a Move 1st gen as it is listed as being S1 compatible. It arrived today, and I spent forever trying to get it to downgrade, reading many threads, only to learn that apparently this feature has been removed in the current Sonos (S2) 80.xx app version and isn’t possible in the S1 app. I couldn’t even get it to finish set up as a separate S2 system by itself, as it would immediately recognize the speaker, but then it would later in the setup process give an error stating it couldn’t connect with my mobile device despite it having found the speaker moments earlier. I decided to give up on my iPhone and pulled out an old iPad air I have running iOS 15.8.2. I went to download the Sonos (S2) app on it, and it told me due to the older iOS version, it would have to download an older version of the Sonos app. It downloaded Sonos 16.1. When I opened it, immediately there was the box at the bottom for “other option” including downgrading a product to S1. After following numerous onscreen prompts, it allowed me to downgrade my new Move to S1 today. I was then able to quickly set it up with my legacy S1 system using my iPhone without a problem! I’m realizing I lucked out having an old iPad to be able to complete this downgrade now by forcing an older Sonos software download from the app store. So if you have an old iPhone or iPad accessible, try using that to downgrade and complete setup!

Thank you for the glimmer of light Alan. I’ve found an old iPhone in a cupboard that has iOS 12 on it, but when I try to download the Sonos App it just spins for ages and doesn’t start a download unfortunately. I will keep trying.

Thank you so much Alan! I found an old iPhone and it’s worked a treat. 3 weeks of pain now sorted!

How did you do this? - I just found an old IOS 15.8.2 - and the S2 now claims it won’t install on anything less than 16.0 ?

C

ChrisclarkAuthor

Contributor I

I just stumbled into this problem. I have an old S1 system with plenty of play5s throughout my house, and wanted to get a Move for outdoor use. I chose a Move 1st gen as it is listed as being S1 compatible. It arrived today, and I spent forever trying to get it to downgrade, reading many threads, only to learn that apparently this feature has been removed in the current Sonos (S2) 80.xx app version and isn’t possible in the S1 app. I couldn’t even get it to finish set up as a separate S2 system by itself, as it would immediately recognize the speaker, but then it would later in the setup process give an error stating it couldn’t connect with my mobile device despite it having found the speaker moments earlier. I decided to give up on my iPhone and pulled out an old iPad air I have running iOS 15.8.2. I went to download the Sonos (S2) app on it, and it told me due to the older iOS version, it would have to download an older version of the Sonos app. It downloaded Sonos 16.1. When I opened it, immediately there was the box at the bottom for “other option” including downgrading a product to S1. After following numerous onscreen prompts, it allowed me to downgrade my new Move to S1 today. I was then able to quickly set it up with my legacy S1 system using my iPhone without a problem! I’m realizing I lucked out having an old iPad to be able to complete this downgrade now by forcing an older Sonos software download from the app store. So if you have an old iPhone or iPad accessible, try using that to downgrade and complete setup!

Thank you for the glimmer of light Alan. I’ve found an old iPhone in a cupboard that has iOS 12 on it, but when I try to download the Sonos App it just spins for ages and doesn’t start a download unfortunately. I will keep trying.

Thank you so much Alan! I found an old iPhone and it’s worked a treat. 3 weeks of pain now sorted!

How did you do this? - I just found an old IOS 15.8.2 - and the S2 now claims it won’t install on anything less than 16.0 ?

It came up with an option to download an earlier version of the Sonos App. I hope they haven’t now taken this away 😢

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