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Chrisclark
Contributor I
May 9, 2024
Answered

Downgrade Sonos Port from S2 to S1

  • May 9, 2024
  • 79 replies
  • 7876 views

I have just unwrapped a new Sonos Port and tried to downgrade it from S2 to S1 in order to incorporate it into my system which contains some devices which can’t be upgraded from S1.

I can’t see the downgrade option in the Sonos app and the Sonos website indicates that v80 of the app does not support downgrading. 
 

Are there any other options that I can take to downgrade the Port or should I send it back and get a refund?

 

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    Best answer by Stanley_4

    Sigh.

    I have seen posts here on using an app cache service to pick up the v16 app but I have no idea how it will work or how trustworthy  the site is,

    79 replies

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    AlanSanDiego
    Lyricist II
    May 25, 2024

    MikMak, not sure if you already had S2 installed or not. I did not, and when I tried to download it from the app store, it told me my iOS was too old for the current version and instead it notified me that it was downloading an older version of Sonos S2 automatically, which worked great.  

      MikMak67
      Lyricist III
      May 27, 2024

      MikMak, not sure if you already had S2 installed or not. I did not, and when I tried to download it from the app store, it told me my iOS was too old for the current version and instead it notified me that it was downloading an older version of Sonos S2 automatically, which worked great.  

      I didn’t have it installed on that device with IOS 15.8.2 - and the S2 now claims it won’t install on anything less than 16.0 in my region anyway.

      craigjt19
      Lyricist I
      May 29, 2024

      So to be clear SONOS, there is absolutely no way to downgrade from S2 to S1 on ANY device now.  Can a Support tech direct connect to downgrade?

      MikMak67
      Lyricist III
      June 4, 2024

      So to be clear SONOS, there is absolutely no way to downgrade from S2 to S1 on ANY device now.  Can a Support tech direct connect to downgrade?

      Short answer is No - If there is a method, I would love to hear about it .)

      LeoG
      Trending Lyricist I
      June 7, 2024

      Sigh.

      I have seen posts here on using an app cache service to pick up the v16 app but I have no idea how it will work or how trustworthy  the site is,

      Installing an older version of the app using the app mirror service you trust is no problem. The problem is that older apps were programmed to ask for app update during the downgrade process and therefore installing an old app results in having to upgrade app before downgrading device.

       

      Maestros!

        MikMak67
        Lyricist III
        June 7, 2024

        Exactly - so this answer is still No :)

        LeoG
        Trending Lyricist I
        June 7, 2024

        Exactly - so this answer is still No :)

        On the phone, Sonos support confirmed to me that this is on roadmap of the new "Sonos" app without official release date.

        Herefordian2
        Lyricist I
        June 8, 2024

        Thank you AlanSanDiego - I found an old iPhone 7, did a factory reset, found the new “Sonos” app on the Apple App Store, and it was unable to download the “Sonos” app v80 (the iPhone 7 being before iOS16 which is required for the latest version) and instead downloaded the old “Sonos S2” app.  The S2 app immediately showed the downgrade option as per the Sonos help screens.  I now have a second-hand Play:1 working on my S1 system.   Having been very, very grumpy with Sonos for a few hours (well I still am actually) I’m very grateful to those who have used this forum and have helped me sort this.

          AntOC
          Lyricist I
          June 10, 2024

          Thank you AlanSanDiego - I found an old iPhone 7, did a factory reset, found the new “Sonos” app on the Apple App Store, and it was unable to download the “Sonos” app v80 (the iPhone 7 being before iOS16 which is required for the latest version) and instead downloaded the old “Sonos S2” app.  The S2 app immediately showed the downgrade option as per the Sonos help screens.  I now have a second-hand Play:1 working on my S1 system.   Having been very, very grumpy with Sonos for a few hours (well I still am actually) I’m very grateful to those who have used this forum and have helped me sort this.

          Thank you for this. I was so close to returning refurb units that look practically new. It was on S2 and it just happened that I just upgraded my father in laws phone from the 7 this week and had it as a backup phone. I can confirm that the steps above work and was successfully able to downgrade. 

          arnaudm7
          Contributor I
          June 15, 2024

          Hello,

          Very helpful topic and thanks to the following link, I managed to install 16.1 version of Sonos.

          https://github.com/qnblackcat/How-to-Downgrade-apps-on-AppStore-with-iTunes-and-Charles-Proxy?tab=readme-ov-file

          The downgrade from S2 to S1 works flawlessly on an iPhone 7 since the app itself cannot update (I guess it is linked to iOS version; in my case I just did a factory reset and download automatically iOS 15.8.2).

          The Sonos app on an iPhone 8 always try to update so downgrade not possible.

          Again thanks for the help here, good luck for your iPhone 7 quest, and thumbs down for Sonos who does not respect their customers acting like this!

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