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Contributor I
May 9, 2024
Answered

Downgrade Sonos Port from S2 to S1

  • May 9, 2024
  • 79 replies
  • 7876 views

I have just unwrapped a new Sonos Port and tried to downgrade it from S2 to S1 in order to incorporate it into my system which contains some devices which can’t be upgraded from S1.

I can’t see the downgrade option in the Sonos app and the Sonos website indicates that v80 of the app does not support downgrading. 
 

Are there any other options that I can take to downgrade the Port or should I send it back and get a refund?

 

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Best answer by Stanley_4

Sigh.

I have seen posts here on using an app cache service to pick up the v16 app but I have no idea how it will work or how trustworthy  the site is,

79 replies

SirDigitalKnight
Enthusiast I
May 16, 2024

In the same situation, I tried to load an old version of the Sonos app on my Android phone through Apkmirror to downgrade from S2 to S1, but unfortunately, during the process, it checks the version and gets stuck on 'Update the App,' making it impossible to proceed.

What version of the S2 app did you have installed? 

I did my S1 rollback on 5/7 the day they had released the new 80.0 of S2. I even installed the 80.0 version on my old LG G5 just to see if was as bad as everyone said it was. That is when I decided it was time to go back to something that has always worked flawlessly. But Sonos has since released updates to the 80.0 version and that is when I beleive the ability to rollback was lost.

Actual screenshot of S2 80.0

 

Lyricist I
May 16, 2024

I have exactly the same problem. So sad!

Hey Sonos!!!! Solve that!!!! We spend so much money on that product:(

rvk
Lyricist III
May 17, 2024

@SirDigitalKnight I think you downgraded to S1 just in the nick of time 😃

At the moment there is no way to downgrade to S1 anymore, at least not on Android. The v16.1 app asks to upgrade to the newest app version before allowing to downgrade a device. Even if you have disabled auto update for the specific app AND even for the complete Play Store.

 

 

Lyricist I
May 17, 2024

 

What version of the S2 app did you have installed? 

 

 

From apkmirror, I tried with Sonos 16.1 - 03/12/24, Sonos 16.0 - 02/06/24 and Sonos 15.10 - 11/08/23.
All with the same result

Lyricist I
May 17, 2024

@SirDigitalKnight I think you downgraded to S1 just in the nick of time 😃

At the moment there is no way to downgrade to S1 anymore, at least not on Android. The v16.1 app asks to upgrade to the newest app version before allowing to downgrade a device. Even if you have disabled auto update for the specific app AND even for the complete Play Store.

Unfortunately, I can't experiment much because I'm helping a friend with a restaurant to sort out this mess. Do you think it is possible, having a DNS server, to redirect the address where updates are checked in order to make the update check fail? For example, pointing 'update.sonos.com' to 127.0.0.1

It's about finding out which address the requests are made to and trying..

SirDigitalKnight
Enthusiast I
May 17, 2024

 

What version of the S2 app did you have installed? 

 

 

From apkmirror, I tried with Sonos 16.1 - 03/12/24, Sonos 16.0 - 02/06/24 and Sonos 15.10 - 11/08/23.
All with the same result

My bad Alex and everyone else…. my wording was poorly expresses… what I was trying to find out is if you or anyone else trying this had every upgraded on their phone to S2 version 80.0 or higher. 

SirDigitalKnight
Enthusiast I
May 17, 2024

@SirDigitalKnight I think you downgraded to S1 just in the nick of time 😃

At the moment there is no way to downgrade to S1 anymore, at least not on Android. The v16.1 app asks to upgrade to the newest app version before allowing to downgrade a device. Even if you have disabled auto update for the specific app AND even for the complete Play Store.

 

 

Yeah it is very possible I just got lucky doing it on the same day they launched S2 80.0 😇

On 5/7 it never said anything about checking for a new version of the app. I am also in Colombia so not sure if that affected my luck. 

I wish I could be of more help but I fear if I roll one of my Connect units back to S2 and try it again I will be blocked and will have a paperweight instead of a perfectly functioning S1 Connect. 😥

I did read in the New App thread that they will be adding the S1 rollback feature into a future 80.##.# update though so with any luck they will keep their word on that. If I can find that post again I will put a link to it here and a quote. 

 

Contributor I
May 20, 2024

I have the same problem, a few weeks ago a sonos rep persuaded me to part exchange my connect amp for a port which I did

 

Now it is impossible to connect the port to my S1 system so it is useless  

 

They continue to advertise that the port and many other products are compatible with S1 when they clearly aren’t  

 

They have now turned the phones off in the UZk so you can’t even speak to them

 

Simon

 

Lyricist II
May 22, 2024

I just stumbled into this problem.  I have an old S1 system with plenty of play5s throughout my house, and wanted to get a Move for outdoor use. I chose a Move 1st gen as it is listed as being S1 compatible.  It arrived today, and I spent forever trying to get it to downgrade, reading many threads, only to learn that apparently this feature has been removed in the current Sonos (S2) 80.xx app version and isn’t possible in the S1 app.  I couldn’t even get it to finish set up as a separate S2 system by itself, as it would immediately recognize the speaker, but then it would later in the setup process give an error stating it couldn’t connect with my mobile device despite it having found the speaker moments earlier.  I decided to give up on my iPhone and pulled out an old iPad air I have running iOS 15.8.2.  I went to download the Sonos (S2) app on it, and it told me due to the older iOS version, it would have to download an older version of the Sonos app. It downloaded Sonos 16.1.  When I opened it, immediately there was the box at the bottom for “other option” including downgrading a product to S1.  After following numerous onscreen prompts, it allowed me to downgrade my new Move to S1 today.  I was then able to quickly set it up with my legacy S1 system using my iPhone without a problem!   I’m realizing I lucked out having an old iPad to be able to complete this downgrade now by forcing an older Sonos software download from the app store.   So if you have an old iPhone or iPad accessible, try using that to downgrade and complete setup!

SirDigitalKnight
Enthusiast I
May 22, 2024

Thanks for confirming that it is still possible to upgrade to S1! I figured it had to be still possible but didn't want to chance going back to S2 on my system just to test the theory out.