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Contributor I
September 6, 2022

ANYONE GOING TO FIX THE HACK VULNERABILITY ?

  • September 6, 2022
  • 33 replies
  • 1402 views

I have 3 sonos one's that are vulnerable to an music hack app and customer care offers zero support or relief. These speakers are trash and at this point want a refund! It doesn't happen with sonos roam. Only the trash speakers. Even bought an sonos boost. Useless. I am livid!! 

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33 replies

Ken_Griffiths
September 13, 2022

@Aboriginalbabe, 

I would change your WiFi SSID/password(s) and router login credentials, at the very least …and maybe do that at the earliest opportunity. That’s certainly the first steps I would do.

Contributor I
September 13, 2022

I AM NOT A TROLL JOHN!!

 

Then cite a source for this alleged hack, please.

Be quiet if you don't have anything helpful to add please!!

 

I would find a source about this alleged hack to be very useful !!!!!!!!

That is what I am hoping sonos can trace. 

Contributor I
September 13, 2022

I think it's a jukebox hacking app. There's an app that can change music. 

On your local network? Anyone on your network can change the music. Keep unwelcome actors off the network.   

There is no one on My network. I have gone over this a dozen times with service provider. Even changed passwords.  It's ridiculous now.

Contributor I
September 13, 2022

@Aboriginalbabe, 

I would change your WiFi SSID/password(s) and router login credentials, at the very least …and maybe do that at the earliest opportunity. That’s certainly the first steps I would do.

Done that several times. Changed to xfinity due to their supposed protection. Still happening.  It's an Sonos internal vulnerability at this point. This has been going on for years and I have tried EVERYTHING.  But you know what? Going to call Xfinity one more time and go through the gateway settings..

Ken_Griffiths
September 13, 2022

@Aboriginalbabe, 

I would change your WiFi SSID/password(s) and router login credentials, at the very least …and maybe do that at the earliest opportunity. That’s certainly the first steps I would do.

Done that several times. Changed to xfinity due to their supposed protection. Still happening.  It's an Sonos internal vulnerability at this point. This has been going on for years and I have tried EVERYTHING. 

Are you the only one affected🤔?

Contributor I
September 13, 2022

@Aboriginalbabe, 

I would change your WiFi SSID/password(s) and router login credentials, at the very least …and maybe do that at the earliest opportunity. That’s certainly the first steps I would do.

Done that several times. Changed to xfinity due to their supposed protection. Still happening.  It's an Sonos internal vulnerability at this point. This has been going on for years and I have tried EVERYTHING. 

Are you the only one affected🤔?

Yes. I am the only one in the apartment. 

Ken_Griffiths
September 13, 2022

@Aboriginalbabe, 

I would change your WiFi SSID/password(s) and router login credentials, at the very least …and maybe do that at the earliest opportunity. That’s certainly the first steps I would do.

Done that several times. Changed to xfinity due to their supposed protection. Still happening.  It's an Sonos internal vulnerability at this point. This has been going on for years and I have tried EVERYTHING. 

Are you the only one affected🤔?

Yes. I am the only one in the apartment. 

Sorry I actually meant, have you come across any other reports of the issue you’re seeing elsewhere online - I was just interested to see what others are saying about their matter? (thanks) - any links to others would be helpful and perhaps show whether, or not the issue is isolated to your apartment etc.

Contributor I
September 13, 2022

@Aboriginalbabe, 

I would change your WiFi SSID/password(s) and router login credentials, at the very least …and maybe do that at the earliest opportunity. That’s certainly the first steps I would do.

Done that several times. Changed to xfinity due to their supposed protection. Still happening.  It's an Sonos internal vulnerability at this point. This has been going on for years and I have tried EVERYTHING. 

Are you the only one affected🤔?

Yes. I am the only one in the apartment. 

Sorry I actually meant, have you come across any other reports of the issue you’re seeing elsewhere online - I was just interested to see what others are saying about their matter? (thanks) - any links to others would be helpful and perhaps show whether, or not the issue is isolated to your apartment etc.

A simple internet search and community search will do that.

Local Superstar
September 13, 2022

Submit a Diagnostic soon after it happens and Sonos should be able to tell you how and from where it was initiated.

Ken_Griffiths
September 13, 2022

A simple internet search and community search will do that.

In my case the searches came back as being an insecure local network, or devices placed in DMZ, or Spotify connect session. I can’t find anything like the matter you refer too. In most cases I just read, not a single one points to it being a Sonos hack issue. You may have to (kindly) post a link for me to read… thanks.👍