Contributor I

ANYONE GOING TO FIX THE HACK VULNERABILITY ?

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I have 3 sonos one's that are vulnerable to an music hack app and customer care offers zero support or relief. These speakers are trash and at this point want a refund! It doesn't happen with sonos roam. Only the trash speakers. Even bought an sonos boost. Useless. I am livid!!

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A

AboriginalbabeAuthor

Contributor I

A simple internet search and community search will do that.

In my case the searches came back as being an insecure local network, or devices placed in DMZ, or Spotify connect session. I can’t find anything like the matter you refer too. In most cases I just read, not a single one points to it being a Sonos hack issue. You may have to (kindly) post a link for me to read… thanks.👍

Not going to do that. You're welcome.

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AboriginalbabeAuthor

Contributor I

Submit a Diagnostic soon after it happens and Sonos should be able to tell you how and from where it was initiated.

I did that right after it happened the last time. Next week I along with the sonos team will go over it. I seriously think it's an jukebox hack app.

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Mr. T

I am livid!!

I’m glad you’re the only one affected by this supposed hack. You’re welcome 👍🏼

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