Contributor I

ANYONE GOING TO FIX THE HACK VULNERABILITY ?

Forum|Forum|4 years ago
September 6, 2022
33 replies
1402 views

I have 3 sonos one's that are vulnerable to an music hack app and customer care offers zero support or relief. These speakers are trash and at this point want a refund! It doesn't happen with sonos roam. Only the trash speakers. Even bought an sonos boost. Useless. I am livid!!

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Airgetlam

Only if they’d been “in” your wifi before, and connected...and nothing was played from another source after that.

When you connect to another streaming service, it “breaks” all previous connections via Spotify Connect, which can’t be re-established until they’re within your wifi network again.

Bruce

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AboriginalbabeAuthor

Contributor I

It has NOTHING to do with My internet connection, Spotify or ANYTHING ELSE BUT THE SONOS SYSTEM! IT'S VULNERABLE TO HACKS PERIOD!!! They need to secure their speakers AND their app. It happened again friday afternoon while using roam. Music completely changed and I didn't do it. Sonos system is vulnerable.

I know what I am talking about!

Yes, I DO have an appointment with SONOS tech AND My internet company is anxious to hear what they come up with AND work with SONOS to close this HACK gap. If SONOS can't fix this they need to take their equipment back and offer full refund for 3 speakers, one roam, and one boost!

I am not happy. Years of this mess.

I have changed internet companies, wifi secured, changed passwords, reinstalled apps, etc. So IT IS A SONOS PROBLEM! It happens no matter what I am using. Even using SONOS radio!!! I am pretty upset. Sonos needs to upgrade their system to block hacks.

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AboriginalbabeAuthor

Contributor I

Troll.

I AM NOT A TROLL JOHN!!

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AboriginalbabeAuthor

Contributor I

Troll.

Who joined on Aug 29, 2019?

That would be what I’d call “forward planning”.

Lol. Hi Ratty. You've tried to help before and I followed your suggestions to no avail.

jgatie

I AM NOT A TROLL JOHN!!

Then cite a source for this alleged hack, please.

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AboriginalbabeAuthor

Contributor I

If this is a Spotify issue, here is the way to deal with it.

Will check it out. Thanks, but it's more than just spotify.

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AboriginalbabeAuthor

Contributor I

I AM NOT A TROLL JOHN!!

Then cite a source for this alleged hack, please.

Be quiet if you don't have anything helpful to add please!!

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AboriginalbabeAuthor

Contributor I

I think it's a jukebox hacking app. There's an app that can change music. I use to use one Myself back in the day and they work. This is what I think is happening here and Sonos needs to come up with software that blocks these kinds of apps.