Amps no longer “see” Sonos Architectural speakers

Goes even further than this.  If I am listening to music, there is no difference between ambient and full mode.  Sonos has pretty much rendered my surround Sonos speakers and Amp useless.  I have made my last Sonos purchase, not what it use to be.

Has anyone been able to get a hold of tier 2 support?

Any updates? Same issue. I have 4 rooms with Sonos architectural- 1 outside speakers ,1 ceiling, and 2 in wall. Only 1 of the 4 (in wall) will still do true play. No other changes- smells an awful lot like a Sonos app issue

It’s def seeming like an app/software issue. I do finally have a call with level 2 in about 30 mins. Will come back with outcome. 

Well quick update, had a time scheduled today and never received a call. Now back to square one again. 

Dang that sucks- keep us updated

Yeah emailed the person in the scheduling email but shockingly haven't heard anything back.

I am experiencing exactly the same issue. Four architectural speakers connected to the same Amp and none are detected. I’m hopping that someone is able to determine the cause. 

Same problem with my system. Thanks everyone for sharing

Hey everyone have an update. Spent 1.5 hours on the phone with level 2 with unfortunately no outcome. They are escalating to level 3 and will have to schedule a time with them to get on a call. We did everything to the amp including a factory reset. I even got a ladder and took a pair of my speakers out of the ceiling to give them the serial numbers. @ConanJim how old are your amps/speakers?