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svleuken
Avid Contributor I
Oct 23, 2020 7:21 AM UTC
Answered

Sonos Port: Wired connection but still music is interrupted

I'm using a sonos port which is connected to my recordplayer. The Port is connected via a LAN cable to my router (Sonosnet channel 1) and the music has been set to compressed...and is played via multiple One's

Still I'm losing audio; The music sometimes is not played for 10-20 seconds before it starts playing again.

Also the sonos s2 app (on my Iphone) states that it can't connect to Sonos

Any idea how to resolve this? Eventhough sonos is wired, can it have something to do with my wifi?

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ratty
rattyAnswer
Oct 24, 2020 10:49 AM UTC

Go to Settings/System/(roomname)/Products/Port

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ratty
ratty
Mar 27, 2021 7:31 PM UTC

Try both. See which works best.

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svleukenAuthor
Avid Contributor I
Mar 27, 2021 8:07 PM UTC

Will do. Thanks again for all the help
Will keep you posted

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svleukenAuthor
Avid Contributor I
Mar 28, 2021 9:16 AM UTC

 

Going for SonosNet first. Just made the playbar wired to the router.
Will keep you posted on progress

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svleukenAuthor
Avid Contributor I
Mar 28, 2021 9:19 AM UTC

The signal strengths between the nodes are good and, again, the red cell in the left column suggests that everything is fighting interference. 

No idea what is causing the interference at the playbar. There are NO other (Wifi enabled) devices in its proximity. The TV has been switched off. The only device nearby is the SUB. Is the SUB causing this interference for the playbar?

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ratty
ratty
Mar 28, 2021 10:12 AM UTC

The signal strengths between the nodes are good and, again, the red cell in the left column suggests that everything is fighting interference. 

No idea what is causing the interference at the playbar. There are NO other (Wifi enabled) devices in its proximity. The TV has been switched off. The only device nearby is the SUB. Is the SUB causing this interference for the playbar?

No. As mentioned a couple of months ago it’s likely to be a non-WiFi actor in the 2.4GHz band, quite possibly Hue.

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    svleukenAuthor
    Avid Contributor I
    Mar 28, 2021 10:13 AM UTC

    @ratty : Hope you don't mind me asking;

    What is the impact of a wired connection of the playbar in combination with sonosnet when I'm NOT streaming internet related content? In other words: How will the sonosnet, wired via the playbar,  prevent fall outs when playing vinyl via the port? Thanks upfront for educating me.

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    svleukenAuthor
    Avid Contributor I
    Mar 28, 2021 10:16 AM UTC

    No. As mentioned a couple of months ago it’s likely to be a non-WiFi actor in the 2.4GHz band, quite possibly Hue

    Damn. Never thought of those...Thanks!…..Have multiple HUE lights active. Any idea why the playbar is heavily affected by these and the other SONOS products aren't? (As I have roughly 15 HUE lights in the living room/kitchen...so all of them should experience interference I would think)

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    ratty
    ratty
    Mar 28, 2021 10:19 AM UTC

    @ratty : Hope you don't mind me asking;

    What is the impact of a wired connection of the playbar in combination with sonosnet when I'm NOT streaming internet related content? In other words: How will the sonosnet, wired via the playbar,  prevent fall outs when playing vinyl via the port? Thanks upfront for educating me.

    Whether or not there’s communication with the internet there’s still a local network topology, for the devices to talk to one another. The active SonosNet wireless links are indicated by the coloured squares in the matrix.

    To be honest, I’m not sure wiring your Playbar is going to be the silver bullet, though having just the surround wired was definitely an incorrect configuration. 

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      ratty
      ratty
      Mar 28, 2021 10:24 AM UTC

      No. As mentioned a couple of months ago it’s likely to be a non-WiFi actor in the 2.4GHz band, quite possibly Hue

      Damn. Never thought of those...Thanks!…..Have multiple HUE lights active. Any idea why the playbar is heavily affected by these and the other SONOS products aren't?

      Everything on 2.4GHz would be affected, but as I’ve already remarked the other units can’t report the ambient RF noise in a way that the matrix is able to display. 

       

      I think you should try the suggestion to put your system into “wireless” (WiFi) mode. The One (Gen 2), One SL and Port can now connect to 5GHz WiFi, if the correct SSID is configured into the system, so it would be worth seeing whether that helps.

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        svleukenAuthor
        Avid Contributor I
        Mar 28, 2021 11:00 AM UTC

        I think you should try the suggestion to put your system into “wireless” (WiFi) mode. The One (Gen 2), One SL and Port can now connect to 5GHz WiFi, if the correct SSID is configured into the system, so it would be worth seeing whether that helps.

         

        I'll do that in a couple of days. Want to give the "playbar setup” a try now. 

        (My SSID for 2.4 and 5ghz are the same)

        Thanks again for all the help and pointers!

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