Sonos Port: Wired connection but still music is interrupted

It doesn’t matter, as your system is in SonosNet/’wired’ mode*. A controller on either band should work fine. In fact, in view of your apparent 2.4GHz interference issues it would help to keep as much as possible on 5GHz.

(*With a system in WiFi/’wireless’ mode it can sometimes matter as a few routers don’t correctly forward certain types of traffic between their WiFi bands. A controller on 5GHz may therefore have difficulty seeing Sonos units attached to the 2.4GHz WiFi.)

Damn….Unfortunately the issue remains :-(

Vinyl is playing but the music drops….quickly opening the SONOS app shows this:

So all connections seem lost…..except the one from the PORT (which is wired via UTP)

Can this (interference) be caused by 

as it shows RED in the matrix? 

(This my playbar which has no other electronic devices in its proximity...the Sub gen3 is roughly 1,5 meters away from it….can the sub be causing this?)

In other words: What tooling can I use to find out what is causing the interference?

The About display not populating is a symptom of packet loss. 

The red cell is a symptom of interference, not the cause. 

You mention wireless sources other than WiFi. I suggest you turn them off in an attempt to determine which could be responsible. 

..and might it help if I would relocate the PORT. Place it closer to my record player….and further away from other electrical devices? 
If this would be the case, then I need to unplug the UTP from the PORT (as I don't have UTP present nearby my record player) and plug one of my ONE speakers to at least have one SONOS device have a wired connection.

Will this make a difference...as the PORT is then no longer wired...but wireless

You mention wireless sources other than WiFi. I suggest you turn them off in an attempt to determine which could be responsible. 

Sorry for all the questions….

If I would turn off a (wireless) device which I believe might cause the interference and then check the network matrix, will it immediately show a difference (eg colour no longer red) if the device I turned off was causing the interference?

Wait a couple of minutes. The interference stats integrate over the previous minute or two. 

Hmmm… not the result I'd expected. I see a small change on notice floor. Going from -111 to -110

Would you also be so kind to elaborate on

might it help if I would relocate the PORT. Place it closer to my record player….and further away from other electrical devices? 
If this would be the case, then I need to unplug the UTP from the PORT (as I don't have UTP present nearby my record player) and plug one of my ONE speakers to at least have one SONOS device have a wired connection.

Will this make a difference...as the PORT is then no longer wired...but wireless

Thanks a ton….again!

It's roughly been two months and I've tried a lot in the meanwhile. Relocated the port, removed other wireless devices (google nest) and connected a One SL via a LAN cable
Unfortunately, I still encounter music drop outs. (Only when playing vinyl via the port. All else is working flawless)

Would adding a sonos boost do the trick?

Is this even with the Line-In delay at maximum, and/or using compression?  

Hi Ratty

Unfortunately, it is….

But only when PORT is used. When watching television, no fall out. Only the port is causing this issue, even with a max delay of 2 seconds active.

So I'm quite lost and out of options….listening to vinyl is not doable like this….
So really wondering if a boost would do the trick?

(Eventhough I have a wireless hotspot already active in the room. (The router in bridge mode which had been set to channel 1...see some posts above)