No sound coming out of sonos Era300 when connected to Sony PS-LX310BT Turntable via bluetooth

I'm having the exact same issue here - pairs fine no sound and when I pair turntable to a non Sonos device (headphones) it works just fine. 

Any word from @Sonos   for when this will be fixed?

EDIT - seems to be an Era issue, just paired the turntable to a Sonos roam and working fine

I have given up on the Bluetooth as the speakers and turn table are useless if it doesn't work.

So I bought the Sonos line in adapter so LPs can be listened to.........could take a long time for a patch fix to appear.

Mind you, Sonos should refund the £20 it cost me for the adapter, but not much chance of that. 🤭

Can @sonos advise when this error will be rectified?

I only use my turntable wirelessly with era100’s and the recent update has basically rendered my system unusable 

Great,,,, after an hour and a half onto Sonos support, going through every possible fix , they eventually said let’s leave it there…. the diagnostics don’t report any problems, also according to them the problem hasn’t been reported to them before, and whilst they can understand my annoyance at system being rendered useless after update to simply wait for the problem to be addressed. They don’t know when this will be.

Hence why I purchased the line in adapter, I suspected there would not be a quick fix for this.

I reported the issue on Monday, November 20 and the rep “elevated” the request to level 2 tech support. I also directed them to this exact forum thread and they thanked me for pointing out that the issue may be more widespread.

I got an email from level 2 today with a link to schedule a callback from them. After clicking through every day until early April and not finding any open times for a callback, I responded to the email and told them it seemed odd I wouldn’t be able to get support for more than 6 months. Here is the response I received:

I apologize you wouldn’t be able to find an appropriate date to receive the callback.

And I also want to thank you for reporting this issue. We have found that this particular error is cause after the latest update R6, we appreciate you have contact us and let us know about it. In this case, our engineering team is investigating the issue, however we don’t have an ETA to share at the moment.

I’m not sure what “R6” refers to, but other threads have suggested a software update as the cause of this issue. I’ll post again if anything else comes along.

Just adding my woes into the mix and to hope a fix gets issued shortly. As an aside, for those using the wired connection is the sound quality noticibly better than the Bluetooth? 

Yes as using Bluetooth compresses the sound.

But obviously subjective as people's hearing and perception varies.

I bought à pro ject Bt E1 turntable and unfortunately it doesn’t Connect to my era 300 even though it has a preamp and blutooth. Any news regarding this pb ? Thx

Check other posts here, I think there is something being looked at about bluetooth problems.