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jtkeep
Enthusiast II
April 2, 2020
Answered

Connect:Amp gen1 or gen2

Hi i have a connect amp is it gen1 or gen2?

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    John BAnswer
    April 8, 2020

    Buttons changed 2013.  gen1 to gen2 Connect and Connect Amp was in 2015.  So mute means gen 1, play/pause could be either.

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    25 replies

    Chris
    Chris
    Lead Maestro
    April 2, 2020

    Depends on when you purchased it.   If you login your account at www.sonos.com and go to your account and then click on system.  You will see a full listing of all the sonos equipment you have and it will tell you it is either “Modern Product” or say “End of Product Updates” beside it to tell you if legacy or not.

     

     

    Respect the Queue (2)Move (3)Beam (1) Era100 (2)ARC (1)SonosOne (1)Playbar (4)Play5 (4)Play1 (3)Play3 (1)Port (2)Connect (1) Roam (2) Ace (1)Connect:Amp (4)Sonos Amp (1)Sub + (9) Echo + Smartthings; (2)Play)
    Chris
    Chris
    Lead Maestro
    April 2, 2020

    Here you can see mine - which is obviously a Gen:1 legacy product and not modern version

     

    Respect the Queue (2)Move (3)Beam (1) Era100 (2)ARC (1)SonosOne (1)Playbar (4)Play5 (4)Play1 (3)Play3 (1)Port (2)Connect (1) Roam (2) Ace (1)Connect:Amp (4)Sonos Amp (1)Sub + (9) Echo + Smartthings; (2)Play)
    jtkeepAuthor
    Enthusiast II
    April 2, 2020

    Hi guys

    I perchased mine used and i can see the serial nr. the first 

    four numbers are 1311 so i think its from November 2013

    this i now think is gen1? so maybe a trade up i think to a Amp

    jgatie
    jgatie
    April 2, 2020

    Yes, that would mean it's a gen 1.

    Chris
    Chris
    Lead Maestro
    April 2, 2020

    I actually upgraded mine to a Sonos Amp last year ….. I’m not kidding the new Sonos Amp is a major upgrade!

    Respect the Queue (2)Move (3)Beam (1) Era100 (2)ARC (1)SonosOne (1)Playbar (4)Play5 (4)Play1 (3)Play3 (1)Port (2)Connect (1) Roam (2) Ace (1)Connect:Amp (4)Sonos Amp (1)Sub + (9) Echo + Smartthings; (2)Play)
      Skibum_1
      Trending Lyricist I
      April 7, 2020

      I am right in saying that the Gen 1 Connect and Amp have a pause button on the fron and the Gen2 have a Pause/Play button?

      Chris
      Chris
      Lead Maestro
      April 7, 2020

      I’m not sure that happened at the exact same time

      Respect the Queue (2)Move (3)Beam (1) Era100 (2)ARC (1)SonosOne (1)Playbar (4)Play5 (4)Play1 (3)Play3 (1)Port (2)Connect (1) Roam (2) Ace (1)Connect:Amp (4)Sonos Amp (1)Sub + (9) Echo + Smartthings; (2)Play)
      John BAnswer
      April 8, 2020

      Buttons changed 2013.  gen1 to gen2 Connect and Connect Amp was in 2015.  So mute means gen 1, play/pause could be either.

        100dynamite
        Contributor I
        June 5, 2020

        I have a brand new boxed Connect Amp - the numbers prior to serial number are 1411 so I presume this means November 2014.  It has a Mute button rather than play/pause - can I presume this is a Gen1?  Does anyone have a definitive answer?!

        jgatie
        jgatie
        June 5, 2020

        I have a brand new boxed Connect Amp - the numbers prior to serial number are 1411 so I presume this means November 2014.  It has a Mute button rather than play/pause - can I presume this is a Gen1?  Does anyone have a definitive answer?!

         

        Yes, Gen 1.

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