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Enthusiast II
April 2, 2020
Answered

Connect:Amp gen1 or gen2

  • April 2, 2020
  • 25 replies
  • 42588 views

Hi i have a connect amp is it gen1 or gen2?

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Best answer by John B

Buttons changed 2013.  gen1 to gen2 Connect and Connect Amp was in 2015.  So mute means gen 1, play/pause could be either.

25 replies

Renowned Enthusiast I
June 9, 2020

Did Sonos stop showing the status like mentioned above?  I’m logged in to my Sonos account, in the System tab, and I see nothing showing about whether it is Modern or outdated.  Thanks.

Airgetlam
June 9, 2020

Not for me. I can still log on to https://www.sonos.com/myaccount/system/households/devices/ and see that Sonos thinks I still have two devices that I’ve recycled as “legacy” products, and the rest of my devices show as just their name, no S1/S2, or Legacy/Modern identifiers. It may be possible all of your devices are modern, in which you’d just see their name, registration date, and serial number. If they’re not labeled Sonos S1 Required, then you’re good to go.  

Bruce
Lyricist II
June 9, 2020

Sonos could be a lot clearer about this.  All it would take would be a simple FAQ explaining how to check the date code (or some other attribute) for each item to identify the generation.  Apparently the devices tab now only indicates if a device is incompatible with S2.  If it doesn’t say anything, then presumably it is compatible.

Contributor I
June 20, 2020

Hi. I am looking at buying a Connect Amp from a third party.  It is still in a box and not connected to a system so they can’t check.  Serial Number starts with 1703. Would this be Gen2 or Gen2.

controlav
Lead Maestro
June 20, 2020

Go get my app “Phonos Plus” from the app store, it will scan your network and tell you exactly what is on there and which Gen they are. Even works for recycled devices (though they must be wired).

Author of the leading independent Sonos apps for Android, MacOS, iOS, Windows and Xbox.
jgatie
June 20, 2020

Hi. I am looking at buying a Connect Amp from a third party.  It is still in a box and not connected to a system so they can’t check.  Serial Number starts with 1703. Would this be Gen2 or Gen2.

 

Gen 2. 

Contributor I
August 10, 2020

Here you can see mine - which is obviously a Gen:1 legacy product and not modern version

 

I have this model also. DO I replace it with a newer AMP at £419? Is that the one?

Prodigy I
August 11, 2020

@MrBlister3. Yes, if you want to buy the current Sonos replacement product you need the new Amp at £419 after your trade up discount.

I don’t know about Connect:Amp, but on the old Connect (non Amp version), the versions with a serial number starting 1502 onwards are supposed to be Gen2 and S2 compatible. I bought a 1606 dated Connect to be on the safe side. If you don’t want to buy a brand new Amp replacement, then a late model Connect:Amp would work, if we could establish from what date code the Gen2 Connect:Amp became available.  

Lyricist I
September 22, 2020

My system page neither lists my Connect:Amp as “Modern Product” nor “End of Product Updates”, how can I determine if my Connect:Amp is GEN 1 or GEN 2?  How can I determine if my system is compatible with the new Sonos S2 controller app?

Airgetlam
September 22, 2020

If there is no ‘trade up eligible’ indicator next to it, that means it is gen 2 and consequently S2 capable. 

Bruce