Skip to main content
Enthusiast II
Apr 2, 2020 1:33 PM UTC
Answered

Connect:Amp gen1 or gen2

Hi i have a connect amp is it gen1 or gen2?

This topic has been closed for further comments. You can use the search bar to find a similar topic, or create a new one by clicking Create Topic at the top of the page.
John BAnswer
Apr 8, 2020 8:34 AM UTC

Buttons changed 2013.  gen1 to gen2 Connect and Connect Amp was in 2015.  So mute means gen 1, play/pause could be either.

25 replies

Renowned Enthusiast I
Jun 9, 2020 1:01 PM UTC

Did Sonos stop showing the status like mentioned above?  I’m logged in to my Sonos account, in the System tab, and I see nothing showing about whether it is Modern or outdated.  Thanks.

Translate
Airgetlam
Jun 9, 2020 2:18 PM UTC

Not for me. I can still log on to https://www.sonos.com/myaccount/system/households/devices/ and see that Sonos thinks I still have two devices that I’ve recycled as “legacy” products, and the rest of my devices show as just their name, no S1/S2, or Legacy/Modern identifiers. It may be possible all of your devices are modern, in which you’d just see their name, registration date, and serial number. If they’re not labeled Sonos S1 Required, then you’re good to go.  

Translate
Bruce
Lyricist II
Jun 9, 2020 4:38 PM UTC

Sonos could be a lot clearer about this.  All it would take would be a simple FAQ explaining how to check the date code (or some other attribute) for each item to identify the generation.  Apparently the devices tab now only indicates if a device is incompatible with S2.  If it doesn’t say anything, then presumably it is compatible.

Translate
Contributor I
Jun 20, 2020 10:19 AM UTC

Hi. I am looking at buying a Connect Amp from a third party.  It is still in a box and not connected to a system so they can’t check.  Serial Number starts with 1703. Would this be Gen2 or Gen2.

Translate
controlav
Lead Maestro
Jun 20, 2020 2:20 PM UTC

Go get my app “Phonos Plus” from the app store, it will scan your network and tell you exactly what is on there and which Gen they are. Even works for recycled devices (though they must be wired).

Translate
Author of the leading independent Sonos apps for Android, MacOS, iOS, Windows and Xbox.
jgatie
Jun 20, 2020 2:23 PM UTC

Hi. I am looking at buying a Connect Amp from a third party.  It is still in a box and not connected to a system so they can’t check.  Serial Number starts with 1703. Would this be Gen2 or Gen2.

 

Gen 2. 

Translate
Contributor I
Aug 10, 2020 4:05 PM UTC

Here you can see mine - which is obviously a Gen:1 legacy product and not modern version

 

I have this model also. DO I replace it with a newer AMP at £419? Is that the one?

Translate
Prodigy I
Aug 11, 2020 7:47 AM UTC

@MrBlister3. Yes, if you want to buy the current Sonos replacement product you need the new Amp at £419 after your trade up discount.

I don’t know about Connect:Amp, but on the old Connect (non Amp version), the versions with a serial number starting 1502 onwards are supposed to be Gen2 and S2 compatible. I bought a 1606 dated Connect to be on the safe side. If you don’t want to buy a brand new Amp replacement, then a late model Connect:Amp would work, if we could establish from what date code the Gen2 Connect:Amp became available.  

Translate
Lyricist I
Sep 22, 2020 3:37 AM UTC

My system page neither lists my Connect:Amp as “Modern Product” nor “End of Product Updates”, how can I determine if my Connect:Amp is GEN 1 or GEN 2?  How can I determine if my system is compatible with the new Sonos S2 controller app?

Translate
Airgetlam
Sep 22, 2020 5:44 AM UTC

If there is no ‘trade up eligible’ indicator next to it, that means it is gen 2 and consequently S2 capable. 

Translate
Bruce