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One of my ZonePlayer ZP120s has started buzzing and crackling through the speakers.

I’ve swapped it with my other one and there is no fault and the faulty one connected to the good ones speakers has the buzzing fault so it’s the amp itself that is faulty.

I’m in the UK is the Amp repairable locally or does it have to be returned to Zonos in the USA?
Can I buy a new one my system is still gen one, so i’d need a compatible product.

SONOS does not offer repair services anywhere on the planet. I’m in the USA, but I understand that there are 3rd party repair services available in the UK and EU.


ZP120 can be replaced with a SONOS AMP.


Ebay and the like have a good selection of older Sonos devices for sale. 

Confirm the status (working, broken, untested) and the date of manufacture.

Devices that have a 30% upgrade option available may sell for more than a similar one that doesn't, it is worth asking if it is not mentioned.


ZP120 can be replaced with a SONOS AMP.

Thanks for your replies and help, I put in online search “ 3rd party repair services available in the UK” and there’s a one only 20 miles from me so good result thank you.