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ZonePlayer 100 losing connection

  • October 26, 2024
  • 5 replies
  • 78 views

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Hi - I am still running my system on S1 without many problems.  Lately, though, my ZonePlayer 100 is disappearing from the network.  I think I purchased the unit around 2005, so it might just be dying...however, it comes back into the visible zones and plays music every time I power the unit off and on.  Any ideas for things to try to make the problem stop recurring?  Thanks, David   

Best answer by Pools-3015

Thanks - mine is also hardwired to the network, and I dropped the Bridge a while back...if it is on its way out, almost 20 years is pretty good!  

That's a really good run! You may be a candidate for a new Amp. Luckily the Amp is compatible with both apps.

https://support.sonos.com/en-us/article/sonos-app-version-compatibility

 

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5 replies

Stanley_4
  • Lead Maestro
  • October 26, 2024

Some of the older Sonos may be at the end of life for the internal memory, power cycling can mask that for some time.

I'd submit a diagnostic after it has been powered up and playing for over 15 minutes then call Sonos with the number to have the hidden interna data looked at.


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  • Author
  • Contributor III
  • October 26, 2024

Thanks very much for this recommendation.  I’ve certainly gotten a lot of life out of this one, but I’ll give this a shot to see if there’s anything I might do!  


Pools-3015
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  • Prodigy I
  • October 26, 2024

The older Sonod devices are having a hard time keeping up even if you use the S1 app. I had my p 100 hardwired to my network and never had an issues with it.

If you still have a Bridge, you may want to try removing it form your network and hardwiring a Sonos device instead to see if that solves your connection issue.


Forum|alt.badge.img+3
  • Author
  • Contributor III
  • October 27, 2024

Thanks - mine is also hardwired to the network, and I dropped the Bridge a while back...if it is on its way out, almost 20 years is pretty good!  


Pools-3015
Forum|alt.badge.img+17
  • Prodigy I
  • Answer
  • October 27, 2024

Thanks - mine is also hardwired to the network, and I dropped the Bridge a while back...if it is on its way out, almost 20 years is pretty good!  

That's a really good run! You may be a candidate for a new Amp. Luckily the Amp is compatible with both apps.

https://support.sonos.com/en-us/article/sonos-app-version-compatibility