Question

Will not hold volume

  • 13 October 2020
  • 1 reply
  • 87 views

Have a Sonos Beam paired to 2 Play 1 speakers and the sound will not hold beyond 15%. Last about 5 seconds before going back down.


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1 reply

Not 100% sure, based on the lack of information, but I’d be looking rather intently at the wifi interference FAQ.

However, if none of the myriad solutions in that FAQ don’t match up, I would recommend that you submit a system diagnostic within 10 minutes of experiencing this problem, and call Sonos Support to discuss it.

There may be information included in the diagnostic that will help Sonos pinpoint the issue and help you find a solution.

When you speak directly to the phone folks, there are more options available beyond just the diagnostic analysis.