Recently I am repeatedly getting the cannot find your Sonas system. I follow the instructions to press a button on the nearest speaker, the app says connected, I press done and it returns to ‘cannot find your system’ message! I have not changed my router, I have tried turning it off and on again and whilst this restores the connection, it quickly drops out again. I have 2 x 3’s, 2x 1’s and a Play, none of them are hardwired and have always worked perfectly. I use an iPhone and an iPad as controller.
Any ideas, anyone?
Answered
‘we can’t connect to Sonos’
Best answer by ClausN
Okay, BT routers are known to mess up Sonos. There are several threads in this forum.
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Try unplugging all of your Sonos speakers from power for about a minute.
Are any of your speakers close enough to your router where you could directly connect it with an ethernet cable?
Thanks. Yes I’ve tried both and whilst the system picks up the individual speakers when connected by Ethernet cable, they drop out when unplugged and reconnected. Agh!!!
Okay noted, however the hub went in over 6 months ago and it’s been fine until recently. The previous BT hub was also fine. The BT App recognises that the Sonas speakers are on the WiFi.
Yes, but a recent update by BT messed things up.
As
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