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I’ve been a sonos customer for years and been effected by the kamikaze effect of the software upgrades, and all though well intended, the platform has been destroyed. If anyone buys a sonos product they are nuts. It’s gone from the best to the worst in the market and i have a house full of this s*** now. It can’t even play music without the volume cutting out the user experience is atrocious. Please sort this s*** out, it’s your only job!

 

Moderator Note: Modified in accordance with the Community Code of Conduct

You could start by telling Sonos and other users on this community just what is wrong in your case, tell us about your (Sonos and wifi) set up and the steps you have taken already.


Agree with your sentiments but also agree with 106rallye.  What issues do you still have and the community may be able to help.

The recent updates have greatly enhanced the stability and responsiveness of my system.  There are still the occasional glitches but there were before that cataclysmic “upgrade”.  I still feel the new app is 2 years behind what it replaced but hope the architecture it’s built upon allows for faster adding of features in the future. Although given the speed of adding back old functions I am doubtful 🙄


I’ve been a sonos customer for years and been effected by the kamikaze effect of the software upgrades, and all though well intended, the platform has been destroyed. If anyone buys a sonos product they are nuts. It’s gone from the best to the worst in the market and i have a house full of this s*** now. It can’t even play music without the volume cutting out the user experience is atrocious. Please sort this s*** out, it’s your only job!

 

Moderator Note: Modified in accordance with the Community Code of Conduct

Fully agree, the advices from other users, like 106rally are completely useless, like the system, that’s why they get batches. The problem is not at the end user, the whole world is coping with this system, resetting your system, updating your components, no effect… 2 options: selling or hoping.. 


You could start by telling Sonos and other users on this community just what is wrong in your case, tell us about your (Sonos and wifi) set up and the steps you have taken already.

Stop nou toch eens met die onnozele adviezen man. Jij vind het misschien leuk om dag in dag uit te sleutelen aan dit systeem, en om heel de dag met die Sonos gasten aan de lijn te hangen, maar dat heeft nul effect! En als je nou echt betrokken zou zijn bij het product en je ze zou willen helpen (krijg je misschien wel nog een batch?) dan zeg gewoon hoe het is. Bagger, en je kan alleen maar hopen dat het ooit nog goed komt maar daar begin ik na maanden (!) een heel hard hoofd in te krijgen. 
Jij ervaart misschien geen problemen maar heel veel andere mensen wel. Met jouw opmerkingen gooi je dan wel olie op het vuur.


@Desklamp if you don’t like the advice form other users, who are trying to help, why are you on this community forum?  If it’s just to moan then you can email, facebook message or tweet Sonos directly.

 

Having a pop at fellow users trying to help is just disingenuous.   Sell up or hop to another system if you want but dissing people here, and calling them stupid, is just plain rude and helps no one.


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