Answer

URL for the "Support Matrix" results in "This page contains errors" HTML code

Forum|Forum|4 years ago
August 5, 2021
4 replies
165 views

JohnFol68
Trending Lyricist I

Hi there, I have previously used the diagnostics matrix to determine which speakers have strong or weak connections. I have now installed a Mesh network so I have 4 “nodes” that act as 1 SSID, running wifi6 etc. and I’m interested to see if the diagnostic matrix shows an improvement. When I use the same URL I now get as screen as per the attached image.

I’m not 100% convinced the change of network is relevant but worth mentioning. Devices are Connect Amp (so I am limited to S1 app), Playbar and two Play3s. I have tried with 1 device wired, reset wifi settings, all show WM:0, all have been rebooted and I’ve tried the same URL using each of the IP addresses.

I’m out of ideas.

Best answer by ratty

I can’t believe I am about to say something worked in IE but not Chrome! But that was it

It should work fine in Chrome. Make sure you don’t have an extension which could be interfering. Also, try clearing the cache.

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Ken_Griffiths
Forum|Forum|4 years ago
August 5, 2021

The page is working okay here for me, maybe something to do with your actual web browser settings perhaps? - have you tried a different browser to see if that works for you?