Skip to main content
Answered

Unable to play M4a files (AAC Audio file), however they play fine in iTunes. Tracks are skipped until MP3 file is found.

  • April 25, 2022
  • 2 replies
  • 140 views
C

Unable to play M4a files (AAC Audio file), however they play fine in iTunes. Tracks are skipped until MP3 file is found that will then play fine. please help 🙏

.

Best answer by Airgetlam

Have you checked the supported audio formats FAQ? More specifically, do you know what bitrate these files are in?

This topic has been closed for further comments. You can use the search bar to find a similar topic, or create a new one by clicking Create Topic at the top of the page.

2 replies

G

Make sure the audio files have a sample rate of 48kHz or less and a bitrate of 320kbps or less.

"Receive with simplicity everything that happens to you." - Rashi
Airgetlam
  • Airgetlam
  • Answer
  • April 25, 2022

Have you checked the supported audio formats FAQ? More specifically, do you know what bitrate these files are in?

Bruce
Terms & ConditionsCookie settingsAccessibility statement