unable to connect Sonos

Question

I’ve tried to reconnect to Sonos using the ethernet cable on one speaker and it comes back for a few minutes then goes again…. how can i fix this???

Rowena B. · Answer

HI@TinaB, thank you for reaching out to the Sonos community. I’d be happy to help you all here and it would be best for those having trouble submitting a diagnostic report of your system for better understanding and see what would be best for the setup. Reply to us with the confirmation number. We and the community are always here to help.

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