Answered

Unable to browse Bandcamp in Sonos

  • 3 January 2021
  • 7 replies
  • 595 views
A

I am unable to view any purchased content from my Bandcamp account. I completed the authorisation and Bandcamp appears in Sonos but says 'no selection available' when I select any of the categories. I have submitted a diagnostic report - 1320941429

 

 

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Best answer by Ken_Griffiths 3 January 2021, 13:35

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7 replies

Ken_Griffiths

Have you tried reauthorising the Bandcamp service in "Settings/Services & Voice” in the Sonos App just to see if that fixes the issue?

A

Yes, I have tried that and deleted and set up again but neither resolved the issue.

M

Same issue here. Any solutions yet?

G
Userlevel 7

@Macdalor After you try removing Bandcamp from your music services and re-adding it, try resetting the Sonos app under App Preferences and close and restart the app.

"Receive with simplicity everything that happens to you." - Rashi
M

Thank you @GuitarSuperstar but all is still empty after trying all this out…

Any other options?

G
Userlevel 7

Have you restarted your phone or rebooted your router?

"Receive with simplicity everything that happens to you." - Rashi
M

yes indeed, restarted phone, computer which I also tried this from, and fully reset the router...

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