trueplay setting not available but previously tuned

  • 15 October 2020
  • 2 replies

I recently moved my speakers but no longer have an ios device to turn off trueplay, which was set up previously. I do not see the option anymore to toggle trueplay. Is there anything I can do?

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2 replies

Userlevel 7
Badge +21

What device are you using? Trueplay can only be performed on iOS devices and i think only from iOS 12 onwards.

On renaming a Trueplay-tuned ‘room’ the controller prompts to ask whether the user moved the speakers. Answering “yes” causes the previous Trueplay tuning to be erased. On Android controllers this means the Trueplay option in room settings disappears.

Substantive changes, such as bonding/unbonding a stereo pair or Sub, or adding/removing home theatre satellites, obviously have the same effect.